Job description

Part Time or Full time -Up to $15.50 hr - Mix of 3pm-11pm and 11pm-7am shift

We are looking for a top performing part time Guest Service Agent/Night Auditor. Great part time opportunity for students OR Retirees! Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! A night auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day’s check-outs. They may also perform reception duties for late-night guests. A night auditor is an essential position in hospitality. Overnight hours required.

What is in it for YOU?

• Medical, Dental, Vision
• ON DEMAND PAY (NO FEES!) * Access your pay as you've earned it! No cost to you!
• 401K with a company match!
• Vacation/ Personal days & Holiday pay
• Hotel Room and Food and Beverage Discounts
• Travel Discounts for Travel and Food and Beverage
• Personal Days Off
• Online Training Courses
• Commonwealth University (Grow your Career in hospitality)
• Referral Program and Bonus
• Flexible Health Care Spending Account
• Day Care Flex Spending account
• Direct Deposit
• Jury Duty Leave
• Bereavement Leave
• Employee Assistance Program
• Associate of the Month/Associate of the Year/Service Awards
• Free Basic Life & Basic Accidental Insurance
• Voluntary Life Insurance Products for Self, Spouse and Dependents

Some Key Areas of Responsibilities include:**

• * Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• * Process additional administrative, bookkeeping. and accounting procedures as required.
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required.
• Provide exceptional service to all hotel guests during their stay.

Requirements:** High school diploma or equivalent required; some college preferred

• * Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Requires a flexible schedule that allows for overnight shift hours.
• Must be computer proficient; experience with accounting or reservation software is a bonus.
• Excellent customer service and communication skills are required.

Commonwealth Hotels was founded in 1986 and quickly became a superior hospitality management company with a world-class culture, sought after for our exceptional guest and associate satisfaction, market premiums, superior return on investment and a “Whatever It Takes” attitude. We are a leading franchisee of Marriott, Hilton, and Hyatt brands. Commonwealth Hotels, home office is in Covington, KY and led by industry executives who have worked together for more than 30 years and have over 100 years of combined experience with hotels and city clubs in all markets across the United States. Our Mission at Commonwealth Hotels is accomplished by providing quality Products and Services to our guests through Attention to Detail, Integrity, Pride, and Intensity in all we do. This allows us to develop a special relationship with our guests, associates, and owners, carving out our niche in the marketplace. These actions across the board result in superior sales and financial performance.
At Commonwealth Hotels, “We are an equal opportunity employer and value diversity. Employment is decided on qualifications, merit and business need.” EOE/Drug Free Workplace**.

Job Type: Part-time

Pay: $14.50 - $15.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Night shift
• Weekend availability

Ability to commute/relocate:

• Dublin, OH 43017: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person

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