Job description

Davis, Agnor, Rapaport, & Skalny, LLC is a prominent law firm based in Howard County, Maryland, and seeks a highly professional and polished individual, with a strong client-centric approach, for a full-time Guest Services Associate / Receptionist position. The person chosen for this position will be responsible for coordinating front office responsibilities, and will assist the Director of Administration and Executive Assistant with firm administrative tasks; in addition, this individual will work with the Director of Marketing and Communications to ensure that each firm client and visitor is treated with the utmost of respect and professionalism, and will support the planning of firm events.

Responsibilities:

General job duties include, but are not limited to, greeting clients and guests; assisting with firm events, including meet ‘n greets with other professionals, lunch ‘n learns, happy hours, and client and community events; assisting firm leadership to maintain a highly professional image for the firm; answering a multi-line phone system and routing the calls to the appropriate extensions; scheduling the use of conference rooms; maintaining and restocking conference rooms, the café, and other common areas; scheduling conference calls; processing daily mail, packages and shipments; processing credit card payments; database entry; maintaining firm lists; providing overflow and other administrative assistance to attorneys and staff, as well as the Director of Administration, and Director of Marketing and Communications, as assigned.

Requirements:

Successful candidates should have a minimum of 2 years’ experience in a professional services environment. They must possess strong verbal, written and proofreading skills; they must be articulate and effective communicators (whether via in person, telephone, e-mail or other forms of communication); they must consistently display a pleasant and professional attitude and demeanor; they should have a strong command of the Microsoft Office Suite, as well as familiarity with form style data entry software; they must have strong organizational, planning and follow through skills; and, they must have the ability to understand and execute complex instructions.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Columbia, MD 21044: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Writing skills: 2 years (Required)
• professional services environment: 2 years (Required)

Work Location: In person

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