With close to 500 employees across 18 locations, Cambridge Savings Bank is a full-service banking institution with $6 billion in assets. As a mutual bank, CSB is committed to improving the quality of life of their employees, customers, and the communities they serve. They strive for an open, transparent, and inclusive culture with a shared mission for the communities they service. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services across a robust Massachusetts-based branch network and through digital banking solutions for commercial, small business and consumer customers. Please find additional information on the organization at Cambridge Savings Bank.

Reporting into the CHRO, Linda Grace, this position will lead all HR programs related to talent, including Learning and Development, Talent Management and the HR Business Partner function. Along with a ream of three direct reports, this person will lead and execute all HR-related projects from conception through implementation and will mentor and manage this high-performing team. This position collaborates with the Talent Acquisition and Total Rewards teams within HR to build a positive, integrated career experience for CSB employees.

The ideal candidate will have a proven track record of functional HR leadership in HRBP activities, learning and development, performance management, talent management, and DEI programs.

Key Result Areas:

• Lead the Bank’s Talent Management Team, to include three direct reports (Talent Development Manager, Senior HR Business Partner, and HR Business Partner); with a total team headcount of seven.
• Partner with HR colleagues to develop frameworks/processes for succession planning, workforce planning, internal talent pipelining, mentoring and talent planning, talent development and training.
• In collaboration with the CHRO, set annual talent management goals and three (3) year strategic roadmap for talent and organizational development function.
• Provide thought leadership and industry expertise on the evolution of this role as the industry and organization evolve.
• Deploy the strategic vision and associated programs to attract, retain, assess, and develop talent across CSB.
• Manage and mentor HR Business Partners and work with them to think strategically and at scale, as well as help them develop their employment law knowledge and expertise.
• Lead the performance process and assist the HR Business Partners with the following:
  • Training employees on performance management system
  • Partnering with department managers to develop performance measures
  • Leading performance calibration sessions
  • Assessing performance outcomes
  • Making recommendations on training and development opportunities to increase employee effectiveness
• Establish, maintain, and monitor appropriate metrics to gauge the overall effectiveness and efficiency of our talent management and recruiting processes and use this information to recommend process improvements as appropriate.
• Create, execute, and manage the overall Learning and Development strategy and plan in alignment with key priorities for the organization.
• Conducts annual organizational needs assessment and identify learning needs and/or solutions to address skills, knowledge, competency, and performance gaps.
• Work with HR partners to facilitate more routine and consistent usage of standard assessment tools and practices to support talent development.

Qualifications:

• Bachelor’s degree plus 10-12+ years of progressive HR experience, with at least five years leading and managing teams.
• Experience leading HR functions in high growth, high change industries, and managing through M&A, growth, and industry evolution, particularly as it relates to digital banking and in data analytics.
• Experience in talent development, strategic alignment, and business needs assessment.
• Demonstrated ability to conduct one-on-one conversations with leaders (all levels) that lead to talent and organizational development initiatives.
• Proven ability to apply a consultancy approach having effectively managed expectations of stakeholders and clients.
• Ability to create practical solutions based on business strategy or organizational changes.
• Proven experience managing competing demands and accepting constructive feedback while being extremely adaptable and flexible.
• Demonstrated ability to command the attention and respect of leaders.
• Possesses and demonstrates strong influencing and negotiation skills specifically with business leaders and HR partners.
• Proven experience handling sensitive and confidential information appropriately.
• Excellent written and verbal communication, relationship building, multi-tasking, organizational, presentation, collaboration, follow-up, negotiating skills and project management skills.
• Demonstrated experience establishing customer relationships and a track record of excellent customer satisfaction required.

The above description covers the most significant responsibilities but does not exclude other occasional responsibilities and accountabilities, the inclusion of which would be in conformity with the major purpose of this job.

Location:

Hybrid/Waltham, Massachusetts

About Cambridge Savings Bank:

Cambridge Savings Bank is a full-service banking institution with over $6 billion in assets. As a mutual bank, CSB is committed to improving the quality of life of our employees, customers, and the communities we serve. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services across a robust Massachusetts-based branch network and through digital banking solutions for commercial, small business and consumer customers. To learn more about how we can meet your needs, visit us at cambridgesavings.com, or better yet, come meet us to help you make the most out of your banking relationship. Member FDIC. Equal Housing Lender. NMLS # 543370.

Cambridge Savings Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

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