Make a difference at OCHIN

OCHIN is a rapidly growing national nonprofit health IT organization with two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.

OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 800 diverse professionals, working remotely across 46 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: leadership, collaboration, excellence, innovation, inclusion, and stewardship. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

The Business Intelligence Analyst supports the mission of OCHIN by designing, developing, testing, documenting, maintaining, and troubleshooting reports across a broad platform of business intelligence tools. As a member of OCHIN’s Population Health/Reporting Analytics department, the Business Intelligence Analyst role supports the full lifecycle of projects particularly the requirements definitions, quality assurance testing and user acceptance testing phases of projects. This role requires an above-average ability and desire to communicate in email, via JIRA tickets, and over the phone, as well as to effectively balance multiple competing priorities.

Essential Duties

• Responsible for the execution of full reporting lifecycle from design, development, testing, documentation, maintenance, and troubleshooting.
• Complete work towards closing tickets, including triage, research, and communication with OCHIN members
• Develop and update technical documentation for reporting systems
• Work and manage JIRA tickets independently
• Lead and drive requirement gathering meetings with experts in a variety of fields and define systems scope and objectives of business requirements, including documentation of requirements (i.e. use cases) and relevant translation into system requirement specifications.
• Display knowledge of the underlying language of OCHIN’s data systems (SQL, M/Cache) and OCHIN’s business intelligence toolset (SQL, Epic Cogito, Business Objects, Crystal Reports, Tableau)
• Design, build, test, and document technical work products
• Support internal and external reporting needs of the organization
• Participate in process improvement efforts
• Pursue relevant Epic proficiencies/certification where determined by OCHIN’s business needs
• Act as a technical liaison between users of the OCHIN reporting systems and the OCHIN technical reporting environment
• Act as a consultant to members by training end-users and providing on-going technical support, service, and education
• Other duties as assigned

******Epic Certification in Clarity or Cogito is REQUIRED******

• Bachelor’s degree in computer science, engineering, information systems or a related field preferred.
• A minimum of 3 years of professional experience, preferably in a Healthcare, Information Technology, or related field, required.
• Certification in Clarity and/or Cogito required
• High technical proficiency with Microsoft SQL Server and associated tools like Management Studio required, including:
• o Developing database objects including Tables, Views, and Stored Procedures.
• o Experience and knowledge using SQL and T-SQL for report development initiatives.
• High technical proficiency building and supporting complex reports in Epic Cogito (Reporting Workbench, Radar Dashboards, SlicerDicer) required; experience with other Epic reporting tools (web-based dashboards, graph package, cubes) preferred.
• Proficiency writing complex SQL reports using with Epic’s Clarity reporting database strongly preferred.
• Proficiency developing reports in SAP Business Objects and/or Crystal Reports or a similar tool strongly preferred, including:
• o Designing, developing, and testing reports.
• o Experience optimizing, altering, and maintaining complex reports.
• o Troubleshooting problems with reports that have been developed by others.
• Experience with Epic Practice Management and Electronic Health Record applications strongly preferred.
• Experience with Microsoft SQL Server Reporting Services (SSRS) and/or Tableau Desktop preferred.

COVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Work Location and Travel Requirements

OCHIN is 100% remote organization. Work from home requirements are:

o Ability to work independently and efficiently from a home office environment

o High Speed Internet Service

o It is a requirement that employees work in a distraction free workplace

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings

Equal Opportunity Statement

OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.

As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.

Base Pay Overview

The typical offer range for this role is minimum to midpoint, with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data.

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