Job description

Job Description Health Insurance Benefits Navigator, Bi-lingual, Spanish Speaking
Full Time, Generally M-F 8:30-4:30, Evenings /Weekends on Occasion

POSITION OVERVIEW:
Seedco, a partner of the Maryland Health Connection, is a non-profit organization providing program management in the Tri-County region. Navigators conduct eligibility screenings, provide facilitated enrollment services, and conduct referrals between relevant entities, working individually and as part of a team. Fluent Spanish is required for this position which includes benefits.

KEY ESSENTIAL FUNCTIONS:

• Complete State of Maryland Navigator training courses and pass Navigator certification exam, obtaining comprehensive skills in the HBX system. Comply with all continuing education and recertification requirements.
• Provide courteous, professional, and confidential assistance in a manner that is culturally and linguistically appropriate to all clients seeking health benefits.
• Work independently, travelling throughout the assigned territory to provide services and meet with scheduled appointments in various locations.
• Process sensitive and personal information, adhering to client confidentiality and PII;
• Provide assistance with changes to income and household data within the consumer’s account.
• Present plan comparisons including co-pays, deductibles, out of pocket expenses.
• Complete eligibility for Federal tax credits, Medicaid, and Qualified Health Plans.
• Inform consumers of requirements to remain enrolled in the program/s.
• Enter data from consumer interactions, outreach, and education activities.
• Ensure that follow-up is completed to capture client referrals and outcomes.
• Retain and implement policies, procedures, and best practices, working to overcome challenges
• As determined, participate in outreach and education events to promote health insurance options through Maryland Health Connection and referrals for enrollment.
• Other responsibilities as assigned.

REQUIREMENTS:
· Bachelor’s degree required or equivalent experience; 2+ years’ related experience;

· Excellent computer skills; including familiarity with Outlook, Word, Excel, PowerPoint, and the ability to browse the Web comfortably; experience with database software a plus.

· Fluency in Spanish

· Excellent interpersonal and communications skills a must;

· Excellent organizational skills and attention to detail;

· Ability to put clients at ease while asking sensitive and personal questions;

· Demonstrated ability to work independently and in a team environment;

· Experience working with nonprofit organizations, community groups and/or government programs strongly preferred;

· Experience working in a data-driven environment and a proven track record of achieving performance targets is preferred; Knowledge of Health Insurance options preferred

PHYSICAL DEMANDS & WORKING ENVIRONMENT:

• Ability to travel throughout assigned territory.
• Ability to work with portable equipment in the assigned territory.
• Some evening and weekend work is required.
• Ability to lift and carry 20 pounds, set up and take down a tent, table, chair and giveaways.
• Possess a valid driver’s license and access to reliable transportation.

Job Type: Full-time

Pay: $27.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Contract type:

• Permanent

Weekly day range:

• Monday to Friday

Work setting:

• In the field
• Office

Ability to commute/relocate:

• Waldorf, MD: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Data entry: 4 years (Preferred)
• customer service: 3 years (Required)

Language:

• fluent Spanish (Required)

Work Location: In person

abouteureka.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, abouteureka.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, abouteureka.com is the ideal place to find your next job.