Home Care Scheduler (Staffing Coordinator) - Bi-lingual
Full Time
New Port Richey, FL 34653
$15 - $17 an hour
Posted
Job description
Requirements:
Looking for a job where you can help people? We are hiring a full time care coordinator for a busy home care agency. Must have scheduling experience. Responsible for working with clients and caregivers as well as scheduling visits.
Staffing Coordinator Responsibilities
Job Type: Full-time
Pay: $13.00 - $16.00
Benefits:
- Level 2 Background check or willingness to get one at time of Interview( Cost is $90 and is your responsibility) We do have the ability to complete fingerprints on site.
- Drivers license or State issued photo ID
- Reliable Transportation
- Active and Available Cell Phone Service
Looking for a job where you can help people? We are hiring a full time care coordinator for a busy home care agency. Must have scheduling experience. Responsible for working with clients and caregivers as well as scheduling visits.
Staffing Coordinator Responsibilities
- Improve weekly service hours and reduce open hour balances
- Make scheduling decisions that are within the best interest of the company and work with the team to ensure agency goals are met
- Take part in all incoming/outgoing calls/text related to scheduling
- Fulfill long/short term scheduling needs using the interoffice software (FACES)
- Assign home health aides to new/existing clients as needed
- Manage day to day operations by addressing changes in caregiver availability
- Address all calls related to caregiver call outs/tardy arrivals/no call no shows
- Confirm/verify clients/caregivers schedules and make immediate changes as necessary to ensure client coverage is met on a daily basis
- Notify all clients/caregivers of any schedule change made
- Maintain proper staffing levels to ensure proper coverage for all clients
- Take action on all FACES alerts to ensure they are dealt with in a timely manner
- Maintain strict confidentiality of all clients, caregivers, office personnel and agency matters
- Maintain and update client/caregiver schedules daily
- Enter and maintain accurate records for clients/home health aides
- Provide professional interactions with clients, caregivers and peers
- Monitor and ensure proper utilization of hours for all clients
- Interact with case managers for all urgent client needs/changes in condition
- Field new client inquiries/referrals and take action on new cases
- Coordinate with the HR Recruiter and inform of additional hiring needs; to ensure coverage areas are adequately staffed
- Work with the CCC to ensure caregivers receive additional training, address field issues and recognize positives on both employee and client feedback
- Oversee on-call schedule and participate in the on-call rotation
- Attain quarterly goals as established in the annual performance evaluation
- Execute tasks according to our policy manual and AHCA regulations
- Execute various tasks to promote business, including:
- Client interaction
- Recruitment
- Advertising
- Maintain a safe, neat and clean work environment
- Perform other duties as assigned
Job Type: Full-time
Pay: $13.00 - $16.00
Benefits:
- Health insurance
- Paid time off
- Vision insurance
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Monday to Friday 8am-5pm
- Home Health Scheduling: 1 year (Preferred)
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