Job description
Job description
The therapy case coordinator is responsible for creating and maintaining clinician schedules according to authorizations, patient needs, and clinician availability. The intake must maintain excellent relationships with the therapists and vendors, be aware of their availability and special skills, and their geolocation. The employee must submit the schedules before the end of the day and report to case managers, operations managers, and the DON.
Therapy coordinator responsibilities
- Accept new referrals on daily basis and create schedules based on the referral requirements.
- Organize active patient schedules based on the priorities and requirements.
- Manage, organize, and troubleshoot the patient and staffing logs every day.
- Keep field staff availability updated and posted.
- Keep the EMR system up to date.
- Maintain excellent relationships with the clinicians.
- Communicate with the nurses and patients and troubleshoot based on the situations.
- Provide accurate information and updates to nurses for daily schedule.
- Create the route of the nurses properly.
- Performs other duties as assigned.
Skills Required:
- Motivated, trustworthy, and fast orienting individual.
- Professional and responsible approach to work.
- Ability to work under high pressure and in a fast pace environment.
- Ability to multitask.
- Flexible and fast learner.
- Problem-solving skills.
- Critical thinking and the ability to use the best judgment.
- Excellent written and verbal communication skills.
- Managerial, operational, and organizational skills.
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