Homecare Office Assistant

Hours: Part-Time, 24 hours (This is a benefits eligible position).

Shift Details: Days

The Smarter Choice for your Career!

Come join one of Connecticut’s Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.

Position Summary:

The Homecare Office Assistant is responsible for physician order management which includes: submitting, organizing, reviewing and processing all certifications, recertifications and verbal orders for Homecare and Hospice.

Additional responsibilities include but are not limited to:

• Maintain a complete and accurate patient medical record to meet regulatory compliance.
• Process physician orders daily to include but not limited to: faxing/submitting physician orders for signature. Receive/review returned orders and documents for regulatory compliance. Follow up on missing information and outstanding documents to ensure regulatory timelines are met.
• Scan/file documents into patient records to ensure a complete and accurate patient medical record from admission through discharge
• Process medical record requests
• Provide backup support to office processes and reception - answer phones and direct calls in a professional, helpful and friendly manner
• Complete additional tasks and special projects as assigned by the manager
• Adheres to all Core Values (Compassion, Pursue Excellence, Cooperation and Collaboration, Upholds Honesty, and Supports Innovation).
• Adheres to all Absolutes (Privacy and Confidentiality, Professional Appearance, and Responsibility and Commitment).
• Other job related duties as assigned.

Minimum Qualifications:

• 
  High School graduate or equivalent.
• Must have strong computer and organizational skills, attention to detail and be a team player with good interpersonal skills.
• Must have excellent communication skills with knowledge of telephone etiquette

Preferred Qualifications:

• Familiarity with healthcare and medical terminology
• Previous EPIC experience

Comprehensive Benefits Offered:

• 
  Competitive and affordable health benefits (total rewards package)
• 403(b) retirement plan with company matching
• Paid holidays, time off and sick time
• Wellness rewards program
• Quick commute access from I-84, Route 9 and surrounding areas
• Free parking with shuttle drop-off service
• …and much more!