Job description

The Freight House in Stillwater is hiring immediately for a Host.

This position performs host activities within the restaurant with primary responsibility for ensuring exceptional service by creating memorable guest experiences with pride, passion, and heart.

Job Responsibilities:

• Professionally answers all incoming phone calls and takes reservations utilizing appropriate standardized phone etiquette and dialogue.

• Greets guests in a timely and professional manner and escorts guests to tables.
• Performs reservation confirmations.
• Assists patrons with coats and performs basic coat check functions as needed.
• Monitors and maintains cleanliness of dining room and foyer including but not limited to, music types and sound levels, lighting, temperature, hourly floor and side station cleanliness, and spot cleaning, etc.
• Monitors the flow of the restaurant including table turnover, guest arrival, guest departure and pace of the restaurant.
• Responds to guest questions. Provides guest assistance, direction and information as needed.
• Supports servers and bus staff on the floor with bussing dirty tables, cleaning floors, arranging tables, and filling water glasses.
• Performs basic transactions such as the sale of to-go orders and gift card transactions utilizing the point-of-sale system.

Job Requirements:

• At least 1-year related experience in a high-volume, high energy, food and beverage environment.
• Availability to work nights and weekends as needed.

• Alcohol service certification preferred.
• Excellent phone etiquette, outgoing, friendly, and guest-focused.
• Strong verbal, written, and interpersonal communication skills.

About The Freight House:

The Freight House is a restaurant, beer garden, tap room, and the largest outdoor patio in historic Stillwater, MN. With chef-driven American cuisine, an extensive beer selection and an incredible view of the St. Croix River, The Freight House is the go-to place for delicious meals, great beer, and friendly gatherings.

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• Flexible schedule

Physical setting:

• Bar
• Casual dining restaurant
• Fast casual restaurant
• Upscale casual restaurant

Shift availability:

• Night Shift (Required)

Work Location: In person

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