Job description

Join Salvaje Miami located in the beautiful HYDE Midtown!

Summary:

The overall objective of the host/hostess position is to provide hospitable service to our guests in order to enhance the guest experience. The incumbent is responsible for answering the telephones in a professional and friendly manner, greeting guests warmly and sincerely when they arrive at the restaurant, seating guests gracefully using the appropriate standards, and handling any special requests guests may have without hesitation.

Essential Functions / Tasks

Primary responsibilities and tasks include, but are not limited to the following:

· Greet and interact with internal and external guests in a genuinely warm and friendly manner.

· Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette

· Maintain the integrity of the guests’ privacy, including confidentiality of personal information and key control

· Maintain the integrity of Company proprietary information and protect Company assets

· Ensure proper ambiance to include lighting and music

· Coordinate flow of the dining room to ensure prompt and courteous service to patrons

· Escort guests to tables and provide menus

· Maintain a thorough knowledge of menu items and answer questions

· Clears and resets tables at conclusion of each course

· Make reservations in property management system

· Contact guests/parties prior to arrival to confirm reservations

· Complete opening and closing procedures as well as daily side-work

· Proficiently utilizes the property management systems and follow cash handling procedures

· Maintain complete knowledge in the use of all office equipment, property management systems and access according to specifications

· Maintain a neat and organized work area to include adhering to sanitation standards according to state law and health codes

· Maintain complete knowledge and comply with company policies and procedures

· Maintain neat, clean and professional appearance according to standards

· Follow all company safety and security policies and procedures. Report accidents, injuries and unsafe conditions

· Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs.

· Develop and maintain positive working relationship and support the team to achieve our goals

· Attend required training and meetings

· All other duties as assigned, planned or un-planned

Knowledge / Skills / Abilities (KSA)

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.

· Knowledge of gust service etiquette and proper food and beverage serving techniques

· Ability to perform all host-related tasks and proficiently use job-related software, property management systems and office equipment

· Ability to remain calm in various situations, use sound judgment and effectively solve problems

· Ability to work quickly, prioritize, and maintain service at multiple tables at a time

· Ability to read and interpret documents such as safety rules and procedural manuals

· Ability to demonstrate cash handling procedures and calculate figures and amounts such as discounts, commissions, upgrades and percentages

· Strong written, verbal, and interpersonal skills

Minimum Qualifications

Education, License, Certifications, Experience

1. High school diploma, GED Degree, or related training equivalent - required

2. 1+ year of relevant work experience in similar scope and title – required

3. Experience within luxury brand/markets - required

4. Student or graduate of hotel management – preferred

5. Bilingual in Spanish/English preferred

Work Environment / Conditions

The work environment/conditions described herein are representative of those that an incumbent may experience.

· Must be comfortable working in a shared space, with constant noise, without the use of a private office.

· Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.

· Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice.

Physical Demands

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job.

· While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, and stand and walk up to 8 hours on a daily basis.

· Push, pull and lift up to 20 lbs

Job Type: Part-time

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Shift:

• 8 hour shift
• Night shift

Weekly day range:

• Weekend availability

Experience:

• Host/hostess experience: 1 year (Required)

Work Location: In person

abouteureka.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, abouteureka.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, abouteureka.com is the ideal place to find your next job.