Job description
POSITION
Today, LOEWE approaches 170 years as one of the world’s major luxury houses, defined by the modernity of its past, an unwavering confidence in the present, and a firm look forward. Craftsmanship, progress and unequalled expertise with leather, LOEWE’s founding pillars, are reconfigured with a timely awareness evident in desirable and functional products across multiple categories, including ready-to-wear, accessories, home and lifestyle. Spain is where LOEWE was born and remains the brand’s home. While its current landscape contains elements from places near and far and the Spanish legacy is expressed in modern ways, the heart of LOEWE still beats in Madrid, where all of its world-renowned leather goods continue to be manufactured.
LOEWE is looking for a Host to join its Rodeo Drive Boutique!
- Initiate open dialogue with clients to discover their needs and offer appropriate direction and guidance.
- Creating an authentic first impression with clients which is reflective of Loewe, whole staying true to your personal character
- Creating an authentic first impression with clients which is reflective of Loewe, whole staying true to your personal character
- Communicating approximate walk in client wait time reflecting to limits and capacity of store traffic.
- When required, provide hospitality to clients waiting in line, inclusive of tea/water service.
- Prioritizing pre-determined appointments, services or collections for clients waiting in line, consequentially improving wait times and in store conversion.
- Having brand and product awareness in order to facilitate client inquiries.
- Leave a lasting final impression with clients. Encompassing organization of transportation, escorting client to waiting car, provide umbrella service, opening & closing front door, etc.
Competencies:
- Desire to work in a luxury retail setting, with a focus on customer service
- Effective communicator
- Ability to thrive in a fast-paced environment
- Possesses a strategic sales mindset, willingness to learn and a passion for connecting with our clients
- Ability to work a schedule from Wednesday-Sunday
Languages: Language skills are a plus
CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.
We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
CELINE recruits and recognizes all types of talent and singularities.
The compensation for this position ranges from $24 - $27 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.
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