Job description

Responsible for the duties, functions, and tasks of the front desk area to assure guest satisfaction.

• Adhere to established department and property policies and procedures regarding guest service standards.
• Greet, register, and assign rooms to guests.
• Date-stamp, sort, and rack incoming mail and messages.
• Answer inquiries pertaining to hotel services, shopping, dining, and travel directions.
• Keep record of room availability and guest’s accounts, manually or by computer.
• Compute bill, collect payment, and make change for guests.
• May post charges to guest’s bill.
• Must be willing to cross-train in other departments of Hotel Operations as instructed by management.
• This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty.
• Make and confirm room reservations for guests.
• Assist in the group sales efforts as specified by PBX Supervisor or Front Desk Supervisor.
• Complete all necessary reports as assigned by your supervisor.
• Maintain lobby area and coffee bar.
• Must be willing to work alone, supervised, non-supervised when needed

Hotel Front Desk Agent

• Pay $15.25+ Monthly Commission
• Hotel Computer System Knowledge (LMS / AS400 preferred)
• 4 Diamond Experience Preferred

Job Type: Full-time

Pay: From $15.25 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Saint Charles, MO 63301: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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