Job description

About us

Staybridge Suites is a small business in Oak Ridge, TN. We are professional and our goal is to We are seeking a professional and courteous Front Desk Agent to join our team at Staybridge Suites. As the first point of contact for our guests, the Front Desk Agent will greet guests, check them in, answer inquiries, and provide exceptional customer service throughout their stay. The successful candidate will be responsible for maintaining a positive image of the hotel, and for ensuring guests have a memorable and enjoyable experience..

Responsibilities:

• Answer questions and make recommendations about room features.
• Answer questions and provide recommendations about the hotel's facilities, activities and services.
• Answer questions about the location of hotel amenities.
• Answer customer inquiries about restaurants, activities, and local attractions.
• Provide local knowledge for customers visiting the area.
• Serve as a liaison between guests and other service staff.
• Call for housekeeping, maintenance and other needs that may arise during stay.

Job Type: Full-time

Pay: $10.00 - $12.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• Evening shift
• Weekend availability

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person

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