Job description

• Responsible for the running of the front desk by training all front desk agents and leading by example
• Anticipate and handle any guest requests and satisfy their needs within acceptable guidelines
• Assist in the development and monitoring of the budget to provide top quality customer service
• Schedule the front office staff and supervise workload during shifts
• Performing administrative duties such as filing and updating records, among others, as needed.
• Ensuring that the front desk and reception area is kept clean and organized.
• Act as liaison between the General Manager and staff
• Answer phone inquiries, direct calls, and provide basic information
• Being a helping hand in other parts of the hotel when needed like laundry.

Job Types: Full-time, Part-time

Pay: $10.00 - $13.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Tips

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

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