Position: Sales Manager

Reports to: Director of Sales and Catering

Schedule Information:

• Full Time (Average 45-hour work-week)
• Monday-Friday during traditional business hours
• Hybrid working model: minimum of 2 days in office with up to 3 days remote each week
• Nights and weekends required on occasion to support client events

Job Description: Generate hotel revenue by coordinating with individuals and corporations to schedule group rooming blocks, fill meeting space and establish catering orders. Plan, coordinate and implement special events and other meetings, conference and special projects. Perform contract negotiations and vendor service agreements.

• Make personal sales calls.
• Implement approved sales plan and action plans as directed.
• Develop and search for potential markets for hotel.
• Develop, create, and implement innovative Sales and Marketing techniques.
• Maintain competitive analysis of statistical information.
• Maintain current filing system on company accounts and prepare required reports.
• Contact in-house meeting planners to promote goodwill and foster additional and repeat business.
• Maintain good rapport with local civic groups and associations.
• Prepare reports as requested: Sales Call Reports, Internal Sales Reports.
• Attend daily department meetings and weekly staff meetings.
• Maintain STS and prepare BEO packets and layouts for the team.
• Complete projects as determined by the Director of Sales and Marketing.
• Provide professional and courteous customer service at all times.

Benefits:

• Free meal with each shift, prepared fresh daily
• Discounted bus pass
• Employee discounts on hotel rooms and restaurant purchases
• Bi-Weekly pay
• Paid Time Off accrues each pay period
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Aflac
• 401(k)

• Previous hotel experience preferred
• Must be proficient in Windows operating system and Microsoft Office Suite. Experience with Opera Express helpful
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Ability to use a calculator to prepare moderately complex mathematical calculations without error.
• Ability to effectively deal with customers, with high levels of patience, tact and diplomacy through negotiations and problem resolution
• Ability to establish and maintain effective working relationships with associates and customers.
• Ability to access and accurately input information using a moderately complex computer system.
• Must have the ability to communicate in English.
• Maintain a professional appearance and manner at all times.