Annual starting base salary: $45,000 - $50,000 (depending on experience). This position is eligible for full benefits (medical, dental & vision), 401K, paid vacation, discounted downtown parking, free employee meals, hotel and restaurant discounts and more.

JOB SUMMARY

The Rooms Division Manager Housekeeping is a key individual in achieving the cleanliness goals and quality standards of all areas in the housekeeping department. The housekeeping manager must impact all elements of the department from standards of cleanliness and associate morale to budgetary goals and inter-departmental relations.

JOB REQUIREMENTS

• Bend, stoop, stand, and walk long distances for the duration of the shift
• Be able to lift 50lbs
• Be able to push/pull carts that weight up to 400lbs
• Must be reliable; willing to work PM hours, weekends and holidays
• Ability to communicate in English both verbally and written.
• Ability to use the property management system, Microsoft excel/word, and ADP
• Able to use different types of chemicals.
• Requires the ability to manage different personalities in a high stress environment

JOB FUNCTIONS

• Overseeing daily operations of the housekeeping department
• Ensure cleanliness standards are met in guest rooms, public spaces, and back of the house areas
• Review financial statements on a daily/monthly basis
• Actively participate in annual capital and budgetary planning
• Give immediate response to all guest problems and correspondence
• Coach, council, and mentor associates in the department to achieve goals
• Have a working knowledge of all housekeeping cleaning equipment, chemicals, and preventive maintenance programs for such machines.
• Responsible for training all associates on proper usage and handling of cleaning equipment and chemicals
• To establish a high degree of excellence in the Housekeeping Department
• Supervise a team of 40+
• Provide associates with a weekly schedule by Sunday
• Work closely with other departments, such as Engineering, Laundry, and the Front Desk to ensure guest satisfaction
• Process payroll on a weekly basis
• Attend hotel required meetings
• Ensure expenses do not surpass budgetary controls
• Control overtime by properly scheduling
• Complete weekly supply purchasing
• Complete quarterly inventory
• Ensure brand standard requirements are being met
• Monitor, respond to, and report on guestVoice scores and comments
• Ensure reviews are completed in a timely manner
• Review out-of-order rooms daily and ensure room type availability for arriving guests
• Develop LSOP’s as needed
• Adhere to and enforce rules and policies of the department and hotel
• Ensure proper key controls are in effect.
• Take accurate linen inventory twice a year
• Communicate with engineering to ensure needed projects are being completed by monitoring inventory
• Hold informative department meetings
• Ensure Lost & found articles are stored properly and logs are maintained.
• Abide by all FMLA and ADA laws