Human Resources Quality Assurance Specialist
Job description
Position
Human Resources Quality Assurance Specialist
Job Code-8625
req2788
Delta Community Credit Union Administrative Office - Riverwood 200
Full Time
Job Description
Delta Community is the largest and one of the fastest growing credit unions in Georgia. Our rapid growth has created additional career opportunities within the organization. We are looking for energetic, flexible, and service oriented individuals for the following position.
The Human Resources Quality Assurance Specialist role requires an individual who can manage highly technical, specialized, and complex projects, interpret HR/business requirements, and work with multiple stakeholders on the implementation of new functionality that will improve the end user adoption and experience. This role will partner with departments to ensure the attendance policy is being followed and executed in a consistent timely manner. Oversees employee information in applicable HR systems and external benefit carrier databases. Manage day to day system activities including report development, workflow management and process changes required to support evolving business. Responsibilities will include evaluating, analyzing, simplifying, standardizing, and maintaining the overall HR technology landscape while indirectly leading and developing a team of Payroll and Benefit Specialist on quality and controls best practices. Advises and guides management in the interpretation and application of employee policies, statutory regulations and programs. Will leverage technology and look for ways to streamline and simplify processes.
Practices safety-conscious behaviors in all operational processes and procedures.
Essential Functions:
- Maintain the HR systems, implementing (process) improvements, ensuring data quality, and analyzing and reporting on the data in the HR systems.
- Develop and implement new processes and systems for efficient HR management
- Perform audits on HR processes and documents for the Payroll and Benefits team
- Documenting processes, identifying HR concerns, and compiling data analysis reports
- Complies with all Credit Union policies and procedures including those related to Bank Secrecy Act regulations.
Other:
- The above duties reflect management’s current assignment of essential functions, and responsibilities may be added or taken away from this position in the future based on the Credit Union’s objectives and business needs.
- This job description is subject to change at any time.
Position may offer work from home opportunities, pending specific performance and departmental needs.
Job Qualifications
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
- Bachelor’s Degree in Business, Finance or related field OR 3+ years in Human Resources experience
- Strong data curiosity, problem analysis, critical thinking, and analytical capabilities
- Strong Microsoft Excel and PowerPoint skills
- Excellent communication skills, including the ability to develop clear and effective presentations of data and research findings
- Demonstrated ability accessing data in a relational database environment
- Ability to handle multiple assignments simultaneously and meet deadlines
- Directs, collaborates, and delegates appropriately while working as a team
- Continuous improvement mindset at all times
- Excellent attention to detail and accuracy
- Excellent ability to forward think and anticipate changes in a fast-paced environment
- Exceptional interpersonal and customer service skills
- Excellent verbal, written and reading comprehension skills
- Outstanding conflict resolution skills
- Complies with all Credit Union policies and procedures including those related to Bank Secrecy Act regulations.
Preferred Qualifications:
- Master’s Degree in Business, Finance or related field
- 7+ years in Human Resources experience
- Excellent and proven problem solving, critical thinking and analytic skills
- Expert Microsoft Excel and PowerPoint skills
Employee benefits include:
- Medical, Dental and Vision Coverage
- Basic Life and Accidental Death &Dismemberment Insurance, Long Term Disability, Employee Assistance Program and MyAdvocate
- Supplemental Insurance or Voluntary Insurance
- 401(k) Plan with Company Match
- Vacation, Holidays and Personal Time Off
- Paid Maternity and Paternity Leave
- Pre-tax Health and Dependent Care Spending Accounts
- Benefit Choice Program
- Health Reward Dollars
- Discount on Gym Reimbursement and Identity Theft Programs
- Legal Services
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