Who we are

Over 500 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capital” to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 80,000 clients to build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asure’s HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department.

This is a remote position, that can also sit in our Santa Ana HUB office.

How you will contribute in this role

The APTM Implementation Specialist will be responsible for ensuring successful client implementation with a specialized focus on payroll tax setup and processing. The Implementation Specialist will provide tax and implementation expertise to their engagements. The Implementation Specialist will work with clients to understand their business requirements and configure and test the tax solution. The Implementation Specialist will have Project Management level accountability. The Implementation Specialist will take direction and provide status to the Implementation Manager, VP of Tax and Chief of Staff.

• Become an expert in the Asure's Payroll Tax Management (APTM) solutions quickly
• Perform the following on an engagement:
  • Discover client business requirements and document your findings
  • Create a project plan and timelines working with the client
  • Configure the company, banking and tax components based on the documented specifications
  • Work with client to develop integration files as needed
  • Train client resources on tax processing for periodic, quarterly and year-end data
  • Support client for the first successful 30-90 days after go-live (potentially longer, as needed)
  • Participate in formal transition of client to Asure Support after successful implementation
• Work successfully in conjunction with other internal project teams (operations, software development, cash management, sales, etc)
• Complete the projects within the budgeted time allowed
• Understand Asure’s implementation methodology and use it on all engagements
• Provide the department manager and/or VP Operations with status reports and keep them apprised of overall project happenings
• Overcome client and internal obstacles to timely project completion, and coordinate with other departments as necessary to obtain objectives
• Ensure the client takes advantage of Asure’s best practices
• Identify opportunities to position other service offerings
• Ensure the client is referenceable once the client is in production
• Help mentor new Implementation Specialists
• Participate in update training and other events that help share one’s product skills with other consultants and to keep abreast of industry changes
• Handle Professional Service tasks as they are submitted to the team, to include:
  • Changing configuration data on a previously implemented account
  • Performing additional training sessions when purchased from a client
  • Completing new tax account registrations as contracted with clients
  • Assisting with additional Professional Service work where needed

Your Qualifications

• Bachelor’s Degree or equivalent in education and experience
• 2+ years of strong professional consulting experience in implementing systems
• Strong payroll background with an advanced understanding of multi-state tax laws and processing is required
• Strong working knowledge of Microsoft Office applications
• Workday Certification and/or experience a plus
• Prior back-end software experience or experience with the Mangrove/Asure HCM system a plus
• Passion for client service and their success
• Demonstrated project management experience
• Excellent verbal and written communication skills
• Business analysis and requirements gathering abilities
• Demonstrated conflict management skills
• Ability to learn technology quickly through instruction and self-training
• Ability to teach adult learners new technologies and processes
• Ability to travel from time to time (limited travel < 10%)

Benefits

• Annual Bonus Opportunity
• Medical, Dental, Vision, HSA, FSA- effective day 1
• Basic Life, A+D, and STD
• 401K Program with matching
• Employee Stock Purchase Program
• Fitness Reimbursement Program
• PTO
• Company Comradery: President’s Circle Award, Team Building, Happy Hours, Charity Drives, and Team Lunches

Our Mission

To provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us.

• Helping customers grow by getting the most from their human capital.
• Helping our employees grow personally and professionally.
• Growing relationships in our communities that inspire goodness.
• Grow shareholder value

Our Vision

Be the most trusted Human Capital Management resource to entrepreneurs everywhere.

Our Values

Reflect who we are and what we stand for as a company.

• Embrace Change
• Lead with Integrity
• Own the Outcome
• Deliver Awesome
• Be a Good Human

We are an equal opportunity employer. Criminal background checks conducted at employment offer.

NO AGENCIES PLEASE: Any unsolicited resumes sent to Asure Software from a third party, such as an Agency, including unsolicited resumes sent to Asure’s mailing address, fax machine or email address, directly to employees or hiring managers will be considered Asure property. Asure will not pay a fee for any placement resulting from the receipt of an unsolicited resume.