Job description

Overview:

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is the brand name of Deere & Company, an American corporation that manufactures agricultural machinery, heavy equipment, forestry machinery, diesel engines, drivetrains used in heavy equipment, and lawn care equipment.

Job Description:

Major Purpose:

• Works on a delivery team and supports systems and Infrastructure deployment and/or maintenance by planning its work, coordinating with others to deliver functionality on complex systems.
• This level works on medium complexity infrastructure problems; applies technology to meet specific needs, focusing on the most difficult tasks and works on complex/significant parts of a system/sub-system or Infrastructure package and solves welldefined problems with little guidance.
• Delivers complex Infrastructure use-cases. This role relies on advancedlevel knowledge and experience on up to two Infrastructure technologies (collaboration, desktop, network, server, storage, etc.) and a solid understanding of relevant components and systems; recognized as an expert on a system(s) or Infrastructure package(s).
• Selection, planning, and implementation of changes to a broad subset of the information technology infrastructure; requires contacts with multiple functional and business partners on tactical issues and some contact for planning issues.
• Works independently; receives only occassional supervision from the Infrastructure Manager, Scrum Master or other senior roles.
• May act as a work lead, providing technical supervision to other analysts and support personnel.

Major Duties:

• Tests deliverables against a user story's acceptance tests.
• Creates and maintains automated test scripts and executes all other testing-related tasks.
• Works closely with other team members to ensure that features meet business needs.
• Follows industry-standard agile Infrastructure design methodology for development and documentation.
• Builds the work needed to implement features from the product backlog (managed by the product owner); Determines the size of user stories.
• Creates, maintains, and executes against product or service documentation.
• Works collaboratively with infrastructure, security, software delivery teams and other stakeholders.
• Mentors junior analysts in specific Infrastructure technologies such as collaboration, desktop, network, server, storage, etc.

Skills, Abilities, Knowledge:

• Understanding of relevant infrastructure components and operating systems and the ability to troubleshoot in those environments.
• Analytical skills.
• Ability to analyze, translate, and define business requirements into technical solutions.
• Excellence in verbal and written communication forms with emphasis on persuasive communication, tact and negotiation.
• Business knowledge, e.g., processes, relationships, etc.

Education:

• Degree in an Engineering/Technology discipline or equivalent experience. - University Degree (4 years or equivalent)
• Degree in an Information Technology discipline or equivalent experience. - University Degree (4 years or equivalent)

Work Experience:

• Infrastructure exp in 1 or more components, i.e., communications, private/public network, network access security, database and information access security, middleware, computing hardware, operating system. (4 - 7 years)
• Previous experience in programming/software development/data analyst. (4 - 7 years)
• Experience working in an Agile Environment (1 - 3 years)

Position Description:

• Monitors, applies changes to, and/or manages current information technology infrastructure to ensure high availability and optimal performance in an integrated environment.
• Performs and applies information analysis to resolve infrastructure problems.
• Delivers infrastructure technology for business requirements.
• Identifies, analyzes, selects, and applies appropriate new information technology infrastructure components within a diverse environment as required to support strategic business plans and processes.

Required Skill Set –

• Expert experience in configuring, deploying and managing end user computing systems including both hardware and operating systems for enterprise use – MUST HAVE
• Proven experience working with operating system scripting, builds, deployments and utilization of tools including: Intune, Microsoft Endpoint Manager (MEM), MECM, SCCM – MUST HAVE
• Experience with software packaging, scripting, deployment, management and reclamation through software management tools including Intune, MECM and Flexera. - MUST HAVE
• Experience with programming/scripting tools such as PowerShell used in end user computing environments. - MUST HAVE
• Excellence in verbal and written communication forms. - MUST HAVE
• Ability to work with a team in an agile environment, including a product manager and scrum master, to manage many competing priorities/requests in a fast-paced environment.- MUST HAVE

Desired Skill Set –

• Ability to analyze, translate, and define business requirements into technical solutions. – Nice to have
• Performs and applies information analysis to resolve infrastructure problems. Delivers infrastructure technology for business requirements. – Nice to have
• Monitors, applies changes to, and/or manages current information technology infrastructure to ensure high availability and optimal performance in an integrated environment. – Nice to have
• General network and network services knowledge including TCP/IP, DNS, DHCP and Active Directory. – Nice to have
• Completes changes and improvements to processes. This may include modifying/configuring existing operating systems, programming/scripting, or designing new processes. Responsible for communicating and recording change documentation. – Nice to have
• Understanding of desktop operating system environments, infrastructure capabilities, and constraints. – Nice to have

TekWissen® Group is an equal opportunity/affirmative action Employer (m/f/d/v) supporting workforce diversity.

Job Types: Full-time, Contract

Pay: $45.00 - $50.00 per hour

Work Location: In person

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