Job description

Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud powering hundreds of thousands of businesses in hundreds of countries around the world. The AWS IST (Infrastructure, Services and Tooling) team is looking for experienced engineers who are willing to own solutions, insist on the highest standards for our customers and can both think of the big picture but dive deep into solutions when the situation warrants. The skills and traits we are seeking include: • Excellent Linux/Unix Systems Administration knowledge, including shell scripting, and a proficiency in at least one development language. • Work with many different internal Software Development teams to drive improvement of the systems/services within the team's scope. • Be a focal point for the escalation for complex issues and dive deep for solutions as well as provide guidance and knowledge-sharing with your teammates • Work directly with the various service owners and hardware design teams to collaborate on hardware issues within the fleet. • Drive the team to improve operational efficiency for all services through root cause and trend analysis with the identification and development of SLA, metrics, monitors, procedures, tools, and documentation. • Have, or be willing to learn, the capability to automate day to day tasks and develop/build software and/or services. The Infrastructure Team, within the Amazon Web Services (AWS) Infrastructure group, supports fleet-wide telemetry and software tools for the server platform for our innovative web service and e-commerce technology platforms. This platform is industry-leading in terms of frugality and operational excellence, and is critical to the success of the AWS business and the thousands of customers who use utility computing today. Interested candidates must be prepared to work an on-call rotation. Amazon is committed to a diverse and inclusive workforce, with thirteen employee-led affinity groups. Amazon’s culture of inclusion is further reinforced within our 14 Leadership Principles, which remind all team members to seek diverse perspectives, learn and be curious, and earn trust.

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