Job description
AAR is a leading provider of aviation services to the worldwide commercial aerospace and government/defense industries. AAR combines a close-to-the-customer business model with a broad menu of capabilities to help customers operate more efficiently, lower costs and maintain high levels of quality, safety and service. We are a financially stable, dedicated partner with an enduring commitment to innovation, execution, continuous improvement and customer value. At AAR we are committed to doing it right, and we have built our core values based on that premise.
Inside Sales Representative
SUMMARY:
- AAR is looking for an Inside sales representative in the defense aerospace spare parts industry.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Responsible for finding, receiving and processing customer requirements for spare parts in the defense market.
- Identify and develop sourcing channels supporting the global aerospace spares parts industry.
- Receive, research and answer customer inquiries regarding quotes, sales orders, invoices, shipping data and paperwork, including daily inquiries.
- Formulate and articulate new strategic business opportunities identified from customer information and problem resolutions.
- Receive, research and answer customer complaints, coordinating with Sales, Product Lines, QC, Warehouse, and Accounting Department.
- Oversee customer warranty claims process.
- Track measurement on inquiries, orders, and backlogs.
CORE COMPETENCIES:
- Business Savvy
- Strategic Management
- Change of Direction
- Building relationships and partnerships
- Transformational
- Focus
- Accountability
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE:
- Bachelor degree (B.A.) or equivalent from four-year university or technical school; or four years related experience and/or training; or equivalent combination of education and experience.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
- The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility. The environmental characteristic for this position is an office setting.
- Candidates should be able to adapt to a traditional business environment.
We offer a comprehensive benefits package, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, PTO, as well as, opportunities for professional development and growth.
If this sounds like the right opportunity for you, please click “Apply Online” at the bottom of this page.
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