Insurance Customer Service
Job description
Job Description
Our offices are expanding and we are looking to hire the right individual to join our outstanding customer service and sales team. We are currently seeking to fulfill a full-time position. Our Executive Service Manager will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, and presenting and placing new business, while maintain knowledge of our products, and answer any questions our clients may have.
In addition to a salary, commissions are paid from dollar one for all sales made for huge income potential.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Salary Range: $45000.00 - $95000.00 per year
Benefits
Paid Holidays
Base Salary with Commissions
Bonus Opportunities
Paid Time Off (PTO)
Career Development & Growth
Team Building Activities
Hands On Training
Office Snacks & Coffee
Family Leave
Licensing reimbursement
Health and retirement benefits are in the works!
Responsibilities
- Process customer policy change requests.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Maintain client relationships with follow up phone calls.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
- Presents and explains insurance policy options based upon prospective client needs and their personal goals.
- Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
- Fill current gaps in coverages of our current clients including presenting and placing additional insurance products.
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Excellent Communication/interpersonal skills.
- Professional phone etiquette.
- Career minded vision.
- Property & Casualty insurance license is preferred but will train the right candidate.
- Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
- Strong communication skills, both oral and written.
Company Description
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