Adventist Health is more than an award-winning health system. We provide whole-person care to our communities and champion the greater good - from the operating room to the boardroom, we are driven by our unique passion to live God's love through health, wholeness and hope. From Oregon to Oahu, we have a calling to always do more. Now is your chance to apply your passion to our mission.

We're looking for someone to join our team as an Intake Coordinator - Clinical (Home Care) who:

• Processes home care referrals and coordinates amongst the clinical staff, referral source, and community liaison to ensure our patients are properly entered into the system, scheduled for a visit, and all stakeholders are informed of the patient status. Provides clinical guidance and identifies educational opportunities. Critically assesses a patient's condition, progress and ongoing needs in order to enhance the case manager's knowledge of the patient's home care needs.

  Essential Functions:

  • Receives and appropriately documents new referrals in a timely manner. Participates in coordinating care with patient and interdisciplinary team. Interfaces with physician offices and community liaisons to assess and process referrals and admissions for service.
  • Provides effective communication to patients, staff members, other health care professionals and referral sources. Provides information and assistance to members of the community who have questions about home and community-based needs. Responds to patient and agency needs in a professional and creative manner.
  • Verifies patient insurance and explains benefit information to patients and case managers. Answers incoming calls for intake patients as well as assists with overflow as necessary. Maintains confidentiality of all information and adheres to all HIPAA guidelines/regulations.
  • Distributes referrals to appropriate clinicians that include intake data, essential background information, and plan of care. Works independently, meets time deadlines, and manages multiple tasks.
  • Works closely with all referral sources to establish and maintain great communication. Participates in various clinical work activities including faxing, scanning, emailing, and copying.
  • Performs other job-related duties as assigned.