Intake Coordinator

Full Time
Baldwinville, MA 01436
Posted
Job description

Schedule: Tuesday - Saturday 3pm-11:30pm

Job Duties:

  • Monitors SalesForce on a consistent basis to check for pending admissions.
  • Creates potential admission files in Kipu.
  • Upload VOB, Pre-Admission Screening, demographic information, insurance information, marketer/referral information in Kipu.
  • Assists in obtaining necessary consents, identifications, and financial documents needed to admit patient.
  • Converts Leads to Admits in SalesForce.
  • Updates whiteboard to include travel information, projected bed, patient description, and phone number.
  • Assists with intakes, as needed.
  • Participates in all staff meetings; responsible for obtaining information if not in attendance.
  • Approaches clients/family members, significant others, and visitors with a respectful caring manner to convey a sense of concern and warmth.
  • Delivers care in a non-judgmental and non-discriminatory manner, sensitive to client and staff diversity.
  • Seeks corrective criticism and has the ability to evaluate suggestions objectively.
  • Attends in-services and educational training as necessary and as assigned.
  • Maintains updated competencies required to perform client assessments
  • Seeks out learning experiences and incorporates new knowledge into practice.
  • Assists with coordinating travel with BHT supervisors.

Qualifications and Requirements:

  • Associates Degree and/or meets experience requirements.
  • 1-2 years’ experience in the field of chemical dependency/substance abuse and/or psychiatric setting, preferred.
  • CPR card, required
  • Experience in conflict resolution
  • Strong customer service skills
  • Ability to build rapport with clients
  • Excellent written and verbal communication skills
  • Familiar with community resources
  • Experience with KIPU EMR preferred

Abilities/Competencies:

  • Knowledge of principles and practices of the discipline.
  • Adheres to: Healthcare Code of Ethics
  • Knowledge of Joint Commission Standards
  • Knowledge of State & Federal Statutes Regarding:
  • Client Confidentiality
  • Drug-Free Workplace
  • Corporate Integrity & Compliance
  • Demonstrate Competencies in assessing:
  • Mental Health
  • Trauma – Abuse – Neglect – Exploitation
  • Suicide – Homicide

EOE

Experience
Preferred

  • 1-2 years’ experience in the field of chemical dependency/substance abuse and/or psychiatric setting, preferred and/or meets education requirment

Education
Preferred

  • Associates or better

Behaviors
Preferred

  • Team Player: Works well as a member of a group
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations
Preferred

  • Goal Completion: Inspired to perform well by the completion of tasks
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Evening shift
  • Weekend availability

Work Location: In person

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