Job description
Description
About the Role
The International Marketing Executive Host is responsible for enhancing the growth of gaming revenues through the development of a targeted book of business by building relationships with premium-valued international guests.
Position Responsibilities
- Maintains players’ database and monitors players’ visits, spending and preferences, to tailor marketing campaigns (including telemarketing, email and personal invites) in an effort to encourage return visits while developing the business.
- Always uses appropriate judgment in establishing complimentaries of goods and services (dining, hotel accommodations, transportation accommodations, entertainment, or spa/salon service) to rated players for their recognized exemplary play, in accordance with department policies and procedures.
- Understands the importance of being visible on the Casino Floor and consistently spends adequate time reviewing and monitoring player ratings before and during shift to know who, of the rated player base, is present or is expected to arrive.
- Always maintains strict confidentiality of guest information.
- Ensures a quality gaming experience through personal services and meeting the needs of the VIP Player.
Essential Functions
- Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment.
- Must be able to move throughout the Casino/Hotel areas
- Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
- Must be able to lift/push/pull up to 25 pounds.
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