Description

Our Mission: Keep Washington Safe and Working!
Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

Are you an experienced IT Business analyst who is able to provide IT business and system analysis for a wide range of applications and projects? Do you possess extraordinary facilitation and communication/ translation skills that enable you to act as a bridge between clients, stakeholders, the solution team, and internal/external customers? Are you adept at taking change requests and helping to turn these into deliverables? If so, this may be just the job for you!

The Division
The Strategic Investment Office (SIO) is a division within the Information Technology department, reporting directly to the Chief Information Officer. The SIO encompasses Business Alignment, Project Management, Strategic Resources, and Testing. The SIO builds better capabilities to plan, resource and execute high-value and time-sensitive technology investments. The office aligns technology with customer needs by delivering the agency’s highest priority IT investments. The Business Alignment Office supports L&I’s technology advances by playing a key role in strategically aligning the designed and delivered solutions with the needs of L&I’s stakeholders through business and systems analysis.

The Role
The Information Technology (IT) Business Systems Analyst- Journey (BSA) is responsible to define systems scope, design and objectives based on business needs and a thorough understanding of requirements. The BSA utilizes business systems analysis, project management, quality assurance and IT technology skills to implement systems projects of all levels of complexity.

The BSA performs activities and processes with autonomy and independent judgment for multiple projects at the same time. The role can resolve difficult problems based on a thorough, in-depth understanding of business systems; utilizing originality and ingenuity while considering system capabilities, limitations and the implications to the current and future business environments. The BSA aligns stakeholder needs to solutions; aligning agency’s strategic goals to outcomes and deliverables.

Duties

Some of what you will be doing:
System Analysis, including:

• Consult with and makes recommendations to the business area to scope mission critical solution needs
• Identify gaps between functional specifications and the technical capabilities of solutions and make recommendations on how to bridge the gaps
• Lead the research for analyzing and documenting business and user requirements
• Lead the translation of business and user requirements into highly complex technical system specifications by applying systems and business knowledge
• Test Development:
  • Develops test cases and scripts, identifies test data and sets up multiple complex, interfacing test environments and uses software tools to set up automated test scripts and ensure traceability to requirements
• Conduct Elicitation Activities:
  • Meets with various stakeholders to elicit information and understands their needs
• Analyze Performance Measures:
  • Examines information regarding the performance of a solution in order to understand the value it delivers to the enterprise and to stakeholders and determines whether it meets business needs
• Prepare, equips and supports individuals to successfully adopt change in order to drive organizational success and outcomes
• Work with COTS Vendors when system issues occur, upgrades are needed, or when users request system changes
• Project Coordination, including:
  • Coordinate projects: plan, resource, and scope, communicate with stakeholders, and manage timelines
• Manage IT project deliverables and coordinate IT resources with resource management

Qualifications

Required:

• 
  4 years of education in computer science, information technology, or a closely related field (a relevant IT certification or Business Analysis Certification, CBAP desirable/CCBA preferred, can substitute for 1 year education);

AND

• A minimum 2 years of direct and consecutive experience in performing business systems analysis, or other closely related IT function; such as application development, performing complex data analysis, IT project management, and/or writing complex queries for reporting.

OR

• 2 years of education in computer science, information technology, or a closely related field (a relevant IT certification or Business Analysis Certification, CBAP desirable/CCBA preferred, can substitute for 1 year education);

AND

• A minimum 4 years of direct and consecutive experience in performing business systems analysis, or other closely related IT function; such as application development, performing complex data analysis, IT project management, and/or writing complex queries for reporting.

Preferred:

• One year of experience supporting COTS or similar types of systems.
• Certified or professional level certification as a business analyst.
• Successful completion of certified International Institute of Business Analysis classes.
• Certification as a Lean consultant.
• Certification as a Project Manager
• Certification in LEAN methodologies

Supplemental Information

Things You Need To Know

To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

State employee who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career. Click on the “Benefits” tab to learn more.
At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.

Per Gov. Inslee’s Proclamation 21-14 (Download PDF reader) (Download PDF reader), all employees who work for the Department of Labor & Industries must be fully vaccinated against COVID-19. Your vaccine status will be verified by Human Resources prior to your first day of employment. Please contact Steve Camerer at cste235@lni.wa.gov if you need information on medical or religious accommodation.

For this position, telework is permitted full-time.

The assigned duty station for this position isTumwater, Washington.

Application process

We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the mandatory and desirable qualifications described in the announcement.

Please include the following documents with your application:

• 
  A cover letter describing specific qualifications.
• A current resume detailing applicable experience and education.
• A list of at least three professional references with current telephone numbers.

Please do not attach or place any information about your vaccination status, including listing the governor’s mandate as a reason for leaving employment, within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.

Other information

• A job offer is contingent upon completion of a background check that includes a criminal record review.
• For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.
• This position is represented by the Washington Federation of State Employees (WFSE).
• Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
• The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
• Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.
• IT position applicants selected to move forward in this hiring process will receive an email skills assessment invitation within 3 weeks of your application being accepted. An applicant may complete the assessment when ready, but the invitation to complete the assessment will expire 5 days after the invitation was sent. Once you start the assessment, you will be required to complete it. You cannot start your assessment and then come back to it later. Please look in your email inbox or spam as these invitations are sent by CodeSignal.

Did You Know?

Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.

In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.
Veterans Preference

Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I’s Jobs@lni.wa.gov.

Diversity, Equity, and Inclusion Employer

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contribute to the success of the agency mission. Having a diverse workforce is this agency’s greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

For more Information

If you have any questions regarding this announcement, program, the agency, or wish to receive a copy of the position description form, please contact Steve Camerer a t steve.camerer@lni.wa.gov