Job description

· The main function of an IT project/program manager is to plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

Job Responsibilities:

· Review project plans to plan and coordinate project activity.

· Manage backup, security and user help system.

· Consult with users, management, vendors, and technicians to assess computing needs and system requirements.

· Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.

· Provide users with technical support for computer problems.

· Recruit, hire, train and supervise staff, or participate in staffing decisions.

· Evaluate data processing proposals to assess project feasibility and requirements.

· Develop and interpret organizational goals, policies, and procedures.

· Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.

Skills:

· Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.

· Strong ability to work independently and manage one’s time.

· Strong leadership and mentoring skills necessary to provide support and constructive performance feedback.

· Strong knowledge of circuit boards, processors, electronic equipment and computer hardware and software.

· Strong knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.

· Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.

· Strong knowledge of computer software, such as Visual Basic, Java, SQL, etc.

Education/Experience:

· Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.

· PMI or PMP certification preferred.

· 8-10 years experience required.

Position’s Contributions to Work Group:

· Manage delivery of the Platform features and capabilities, provide support to the multiple development/scrum teams, interface with technical staff and management, business resources. Provide leadership and mentor less experienced Digital Project Managers. Manage delivery of group of related projects that delivers a common program goal in line with Digital Strategy.

Typical task breakdown:

· The program manager is accountable for ensuring successful completion of projects, on-time, within budget, and error-free. The principal responsibility of the Program Manager is to manage the planning and execution of various project deliverables. The incumbent will be responsible for managing the project charter, communications, metrics, reporting, and the overall program plan (highlighting dependencies between various projects under the same program) and budget.

- The Program Manager will:

· Use knowledge of cloud based Platforms and digital processes and business acumen to guide cross-functional teams in the execution of projects.

· Manage multiple projects concurrently.

· Demonstrate advanced knowledge of Client Inc.; its products and services; its internal systems, processes, and procedures; and its relevant external influences (competitors, laws and regulations, market conditions, etc.) to meet or exceed customer expectations.

· Serve as the principal communicator with clients and internal stakeholders regarding project status.

· Identify and manage risks and issues

· Define program scope with program success indicators to reap benefits of the program within a defined timeframe.

· Use Agile or Waterfall program management methodology as relevant to the program execution. Follow latest industry execution practices and processes (e.g, DevOps, Continuous Integration

· Continuous Delivery) for highest velocity and innovation.

· Prioritize program requirements working with Product Owner or other stakeholders.

· Write communication plan and stakeholder management plan for the program. Develop stakeholder register, analyze positive and negative stakeholders, and manage the expectation of stakeholders across the program.

· Provide regularly update to Business stakeholders and consumers of program deliverables.

· Create and manage dependencies across all active projects. Collaborate across the program to leverage diverse thoughts and ideas.

· Log and review program risks with stakeholders and take timely action to mitigate or eliminate risks.

· Evaluate team members of the program organization and look to add required resources or train resources to improve IT skills for the benefit of the digital program.

· Mentor project managers for success delivery of the program.

· Create rough order of magnitude of program budget, track actuals, and do quarterly forecast of spend throughout the life of the program.

· Radiate program status using a visual tool. Document all program related artifacts including lessons learned, on an easily accessible and shared environment.

· Be an advocate of the digital program and market it for a successful adoption.

Interaction with team:

· Working with global teams

Education & Experience Required:

· 4 year degree required - Information systems, computer science or related field plus 8+ years professional exp

· Master’s degree with 5+ years exp also acceptable

Technical Skills

(Required)

· 5+ years exp with Agile Project management

· 2+ years Scrum Master experience

· Knowledge of MS Azure DevOps

(Desired)

· Scrum master certifications

· Familiarity with Application Development life cycle

· Experience working with large programs or enterprise organizations

Soft Skills

(Required)

· Advanced human relations skills are needed for a cooperative working relationship with others inside and outside the department. Ability to drive issues to resolution.

Job Type: Contract

Salary: $65.00 - $70.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Program management: 8 years (Required)
• handling large programs: 5 years (Required)
• Azure DevOps: 3 years (Required)
• Agile: 8 years (Required)
• Scrum: 4 years (Preferred)

License/Certification:

• PMP (Required)

Work Location: Remote

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