Job description
Allianz are on the lookout for an IT Service Continuity Secialist to join them at a key part of their growth. Within your role you will ensure that Allianz can recover IT Systems to agreed SLA’s by mitigating the risk of crisis/disaster events to an acceptable level through planning and testing of IT service recovery.
In your role as a specialist you will own and manage the integrity of ITSCM services ensuring; regular testing is performed as per Allianz Group Policy, own remediation of any findings, ensure continuity requirements and capabilities are regularly reviewed, assessed and contribute to the design of continuity mechanisms in conjunction with other Allianz IT teams such as Architecture, exploit new technology capabilities to further enhance Allianz’s ability to recover. The IT Service Continuity Specialist will report into the Head of Infrastructure and own the IT Service Continuity Management (ITSCM) function within Allianz IT Service Delivery.
Experience
- Experience of IT workplace, and operations both within the insurance and market generally
- Experience of IT risk management processes
- Understanding of outsource vendor governance and management practices
- Experience in IT contract & License management and negotiation
- Understanding of outsource vendor governance and management practices
- Excellent communication skills; approachable; authoritative; diplomatic; demonstrates empathy; strong focus on performance measurement, management and talent development
Skills
- IT Service Continuity processes, practices
- Understanding of risk management processes
- General understanding of IT architecture, infrastructure and systems
- Excellent communication skills; approachable; authoritative; diplomatic; demonstrates empathy
- Strong business awareness and focused on customer service
- Adaptive and responsive to change
- Ability to build and manage relationships
- Ability to build partnerships across Allianz business units
- Ability to build effectively work with virtual teams
- Results and delivery focused
- Ability to use unplanned and structured approaches
- Takes accountability and drives initiatives taking customers and partners on the journey
Key Accountabilities
ITSCM Support:
- To help ensure that all Allianz IT staff with responsibilities for working on service continuity impacting incidents and disasters are aware of their duties and that relevant information is readily available when required
Design Services for Continuity:
- To work in conjunction with Allianz IT Architecture, Application and Infrastructure Support, Allianz UK Protection and Resilience and facilities Teams to design appropriate and cost-justifiable continuity mechanisms and procedures which meet agreed business continuity targets, ensuring alignment with Allianz Group Standards
ITSCM Training and Testing:
- To make sure that all preventive measures and recovery mechanisms for the case of service continuity / disaster events are subject to regular testing in line with a designed and agreed rolling 5 year DR Test Plan.
- Ensuring test plans, test schedules, test documentation and reports are delivered to agreed timescales.
ITSCM Review:
- To review if disaster prevention measures are still in line with risk perceptions from the business side, and to verify if continuity measures and procedures are regularly maintained and tested
Common Activities:
- Working with the Protection and Resilience Team, creating and updating Business Impact Analysis documentation
- Drive continuous improvement within the ITSCM Function
- Oversee ITSCM Strategy and the design and delivery of a rolling 5 year DR Test Plan
- Manage risks relevant to ITSCM
- Maintain in depth detail of ITSCM expenditure to provide support to ITSCM budget holder
- Involvement in the creation and updating of Business Impact Assessments
- Creation of value cases to exploit new technologies that better achieve business needs
- Own the resolution of any test defects/shortcomings and applying lessons learned
Our benefits
Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from – including: retail discounts and insurance cover - so you can pick a package that’s perfect for you. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:
- 22 Days holiday & 1 addition for birthday plus bank holiday
- Flexible buy/sell holiday options
- Global Career development benefits
- Health and Wellbeing
- Ensure equal pay
- Flexible working arrangements
- Full time and part time policies
- Employee parental support
- Maternity & paternity leave
- Competitive bonus scheme
- Generous pension contributions
- Development days
- A discount up to 50% on a range of insurance products including car, home and pet
- Retail discounts
Flexible Working
Hybrid role / flexible working arrangement however you will be required to travel to the Guildford Head Office when required (minimum 2 days a month, however can be more due to business needs).
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow.
Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.
Job Level:
Professional
Location:
Guildford, ENG, GB, GU1 1DB
Available until:
30/11/2022
Area of Expertise:
IT & Tech Engineering
Unit:
Allianz UK
Employing Entity:
Allianz Management Services Ltd
Job Type:
Full-Time
Remote Job:
Hybrid working
Employment Type:
Permanent
ID:
18519
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