Job description

At Sheffield Pharmaceuticals, the home of the original Sheffield Toothpaste, we offer exclusive, quality, branded products to promote wellness and relief to our customers. Our wellness and first aid products include a variety of creams and ointments, nasal products, and toothpaste all made in the USA since 1850.

IT SPECIALIST

KEY RESPONSIBILITIES:

· Administers day to day operations of local Personal Computer systems and servers.

· New user systems set-up and assistance with user training on PC Applications

· First level support for PC related problems

· Installation and upgrades of P.C. software and network-based applications

· Provides computer support, maintenance, upgrade and repairs

· Implements projects aligned to the business plan

· Tests and optimizes the functionality of systems, networks and data

· Creates, tracks and responds to help desk tickets, and proactively implements corrective actions to reduce tickets

· Performs routine user maintenance tasks including creating email and network accounts

· Troubleshoots computer software and database systems

· Troubleshoots software ERP system

KEY QUALIFICATIONS:

· Keeps up with latest hardware, operating systems, and off-the-shelf software packages and technologies.

· Knowledge of Microsoft Windows 7, and Windows Server 2008 R2, Active Directory, Microsoft Exchange, MS SQL Server, Pervasive SQL, and Crystal Reports

· Experience with Microsoft Windows (XP, 7, 8,10) and Microsoft Office products (2007, 365) is required

· Experience with Visual Basic, C#, VBScript is a plus

· A strong discipline working within a standardized ticketing system and documenting work tickets fully is a must in this position

· Will need to be team oriented and have excellent verbal and written communication skills

· Must have the ability to troubleshoot difficult problems to resolution quickly and to industry standard best practices

· Ability to interact at all levels within the organization

· Physical requirements: must be able to occasionally lift or move up to 50 lbs

· Associates Degree in Computer Science, Information Science, Information Systems Management, or related; or 2 years minimum experience with a College or University program certificate. Equivalent combination of education and related work experience and on the job training will be considered.

Sheffield Pharmaceuticals is an Equal Employment Opportunity employer. We provide equal opportunity to employees and applicants for employment without regard to race, creed, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, marital or familial status, genetic information, protected veteran status, or other basis protected by law.

Job Type: Full-time

Pay: From $19.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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