Job description
Would you like to work for a software solutions company that has grown in triple digits in the last 5 years? If you answered Yes, then we need to talk....
We are looking for an IT Support Analyst II who be part of a close-knit, high performing team. We are committed to creating an environment where all employees are valued and respected. This position offers a very competitive compensation and benefits package
Job Title :: IT Support Analyst II
Job Location :: Hoffman Estates, IL
Position Description ::
- Performs IT support activities related to client interfacing and internal applications, systems and hardware support and may interface with client or internal users on related problem resolution providing up to Tier II support.
- Provides up to Tier 2 level troubleshooting of hardware/software on MS Windows based networked PCs.
- Performs hardware installs and configurations of PC and/or Unix systems.
- Manages numerous administrative tasks, including but not limited to: physical inventory, online monitoring and creating reports.
- Creates and maintains MS Windows domain accounts.
- Troubleshoots operating systems and network issues on desktop PCs and servers.
- Performs basic UNIX functions including but not limited to evening backup tape processes.
- Mentors and cross-trains IT or CDK personnel.
- Maintains web pages using HTML editor.
- Performs other related duties as assigned
- Skills: 4 - 8 years of experience
About AgreeYa: AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800+ professionals across offices. AgreeYa works with 550+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, CPG, and others. Please visit us at www.agreeya.com for more information.
Job Type: Contract
Salary: $25.00 - $30.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
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