Job description

The IT Support Specialist is responsible for designing, organizing, modifying, and supporting the computer and network infrastructure. This includes provisioning, installation/configuration, operation, and maintenance of systems hardware and software, website maintenance tasks, employee setup and maintenance, desktop support, and telecommunication services for employees in all locations

Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

• Perform regular security monitoring to identify any possible security breach.
• Create, change, and delete user accounts per request.
• Setup and support employee workstations and conference rooms.
• Install technology devices and equipment with the use of power tools.
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
• Monitor a database for all ticketed items and ensure that the service tickets are resolved in timely manner.
• Keep IT workspaces, including server rooms, clean and organized.
• Service, maintain, troubleshoot, and configure network printers.
• Research and recommend innovative, and where possible automated approaches for system administration tasks.
• Maintain IT inventory system
• Develop and maintain installation and configuration procedures.

Job Type: Full-time

Salary: $55,000.00 - $60,000.00 per year

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay
• Signing bonus

Ability to commute/relocate:

• Saint Petersburg, FL 33701: Reliably commute or planning to relocate before starting work (Required)

Experience:

• IT support: 5 years (Preferred)

Work Location: One location

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