IT Support Tech III (Help Desk) - Top Secret Clearance
Job description
Are you an experienced IT Support Tech III (Help Desk) who would like to be a part of a big mission? Do you have a current Top Secret Clearance and Security + Certification? If you answered yes, then we have an amazing opportunity for you at US Air Force Technical Application Center at Patrick Space Force Base whose mission is to monitor nuclear treaties of all applicable signatory countries.
As an IT Support Tech III (Help Desk) you will:
- Work with a team of driven, supportive, and highly skilled professionals.
- Receive a robust benefits package that includes Employee Stock Ownership Plan!
- Enjoy flexibility managing your work hours and personal needs with a single accrual leave plan.
A week in the life of an IT Support Tech III (Help Desk):
- Provide personal computer, hardware, and software support.
- Diagnose reported hardware, software, and network problems.
- Maintain network diagrams, circuit records, and trouble logs.
- Provide technical support for computers and associated networks to meet Cyber Support.
- Install, troubleshoot, service, and repair personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors.
- Work with a highly skilled team of analysts on the development or refinement of current and future IT systems.
- Investigate information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases.
AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is $75,000 - $85,000. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans (including ESOP and 401k), insurance programs, and education and training assistance.
Founded in 1975, AMERICAN SYSTEMS is one of the largest employee-owned companies in the United States. We are a government services contractor focused on delivering Strategic Solutions to complex national priority programs with 100+ locations worldwide. Through our focus on quality, strong cultural beliefs and innovation we deliver excellence every day.
Company Awards:
- Forbes National Best Midsize Companies
- Energage National Best Workplaces, National
- Washington Post Best Workplaces
Veteran Hiring Awards:
- U.S. Department of Labor Hire Vets Medallion
- BEST FOR VETS by Military Times
- TOP 10 MILITARY FRIENDLY COMPANY by MilitaryFriendly.com
EDUCATION AND EXPERIENCE:
- Clearance: Active TS/SSBI with SCI eligibility
- High School Diploma
- Experience: 3+ Years of related experience performing a wide variety of IT Help Desk functions
- Certifications: Security + CE
EOE Minorities/Women/Disabled/Veterans/Gender Identity/Sexual Orientation or EEO M/W/D/V/GI/SO
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