Job Service Bureau Chief (01082) - ( 23141037 )

• NOTE: Must be located near one of the 17 job service offices throughout the state of Montana

MISSION STATEMENT:
Empowering all Montanans through work and opportunity.

DLI CORE VALUES:

• Customer Service
• Leadership
• Accountability

Why should you come to work for the Department of Labor & Industry?
It’s about the people and the impact we make in our communities every day. We are proud of our open, team-based, supportive, and collaborative work environments. Learn more about DLI here.

Watch this short video to see why people love working for DLI: DLI Employee Testimonials

• All employees of the state of Montana must be a resident of the state. All applicants must be willing to relocate if not already a resident of the State of Montana.

Why should you live here?
Montana is an unspoiled, hidden gem nestled in the far north of the continental U.S. Its beauty, wonder and adventure are unmatched and things to do are plentiful. Learn more about Montana here.

What other benefits can you expect from this opportunity?
Look here for a summary of our outstanding benefits. You’ll love what you see! Our benefits include:

• Work/life Balance
• Health Coverage
• Retirement Plans
• Paid Vacation, Sick Leave and Holidays (a combination of up to 38 per year!)
• A partial telework schedule may be available

• This position may be covered by a Voluntary Employee Beneficiary Association (VEBA)

How would this position make an impact in your community?
Are you looking to help Montana workers and businesses prosper? The challenging and rewarding position of Job Service Bureau Chief leads a large team of dedicated workforce professionals in helping workers find better jobs, helping businesses enhance their workforce, and working to increase Montanan’s prosperity one job at a time.

Every year, thousands of Montana workers and businesses seek out assistance from the 17 Job Service offices in local communities across the state. The Job Service Bureau Chief provides leadership and management for these 17 offices and the 140+ passionate and dedicated staff that work in these offices. The job duties include:

• Direct and manage operational activities, including hiring staff, performance management, program management, allocating resources, and maintaining budgets.
• Determine program goals with direction from management and make detailed plans to accomplish these goals.
• Develop and implement policies, standards, and procedures.
• Provide clear communication of processes, procedures, and direction.
• Represent the program during meetings and public forums.
• Create a positive work environment that encourages collaboration, communication, and continuous growth.

What is it about you that makes you the right person for this opportunity?
This position is uniquely positioned to make a positive difference in the lives of Montanans by coordinating and improving the way government provides workforce services. To be successful in this role, you will need to demonstrate:

• Strong listening, leadership, and management skills. Management experience should include building relationships with direct and indirect staff, motivating staff to implement goals and priorities, and providing situational problem solving.
• Experience with complicated budgets, diverse staff, and complex personnel actions and decisions.
• Knowledge and enthusiasm for workforce programs and helping workers and businesses improve employment situations.
• Ability to drive process enhancement and direct a team to seek continuous improvement in customer service.
• Proven problem-solving expertise, including the ability to quickly digest complex information and situations, then communicate solutions to staff and management.
• The ability to use influence, persuasion, and stable guidance to achieve organizational goals.

The position participates as a member of the Division’s Leadership Team and provides strategic direction on program and fiscal management. The Workforce Services Division (WSD) covers a wide range of activities related to workforce development including the public labor exchange and job search, occupational training, career readiness and exploration, and labor market and career information. This team also provides input, direction, advice to and disseminates information on behalf of the Department and Commissioner.

MINIMUM QUALIFICATIONS

The knowledge, skills, and ability to successfully perform the essential functions in this position are typically acquired through the following combinations of relevant education and experience equivalent to six years:

• Bachelor’s Degree in public administration, communications, business administration, or a related field, and
• 2 years of directly related experience in progressive management positions that demonstrates skills in the analysis and solution of complex problems and supervision of staff.

Or

• 6 years of directly related experience.

Preferred Experience:

• 3 years of supervisory experience
• Workforce programs or labor market information field experience

**Equivalent combinations of education and experience will also be considered.

How would you let us know that you’re the right person?
You are REQUIRED to attach a cover letter, and resume at the time of application. Tip: When attaching your resume, cover letter or other required documents you must mark the attachments as “relevant.”

A complete state application is not required; however, you will need to initiate the application and attach the resume, cover letter or other required documents to be considered for this position. Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further. Starting pay is based on relevant education and experience. Pay is set based on what you submit at time of application.

In your cover letter, please address the following question:

In your resume, include all work experience you have held that would help you qualify for this position, including duties, dates of employment (month & year - start & end) and hours per week.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process, please contact the HR office.

Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary: $ 69,714.00 - 87,789.00 Yearly Telework Eligibility : Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.) Benefits Package Eligibility : Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings : 1 Employee Status : Regular Schedule : Full-Time

Shift : Day Job Travel : Yes, 25 % of the Time

Primary Location : Helena Other Locations : Billings, Missoula, Miles City, Kalispell, Polson, Havre, Libby, Sidney, Thompson Falls, Glendive, Lewistown, Cut Bank, Wolf Point, Butte, Bozeman, Great Falls Agency : Department of Labor & Industry Union : 000 - None

Posting Date : Apr 6, 2023, 12:37:19 PM Closing Date (based on your computer's timezone): May 3, 2023, 12:59:00 AM

Required Application Materials : Cover Letter, Resume, Supplemental Questions (Refer to Job Posting)

Contact Name : Office of Human Resources | Contact Email : dliapps@mt.gov | Contact Phone : 406-444-7069