Job description

At Berkley Entertainment, our team’s industry experience and collaborative approach leads to great client solutions — and this is by design. We are here to assist with customizing products and services that are tailored to respond to each client’s unique exposures.

Our business model is focused on you and providing peace of mind — the way we operate, the team we have built, current and planned future products, and the way we interact with clients — will meet or exceed your expectations.

The company is an equal opportunity employer.

Responsibilities

The Business Analyst will partner between IT and the business teams to provide software application support related to business analysis, data analysis, quality assurance testing, and help desk support related to a variety of software applications. Review, analyze and evaluate user requests, coordinate and monitor requests to a successful resolution. Document business requirements for small to medium system requests and test plans/test cases for all projects.

Key Functions will include but not be limited to:

• Work with the customer community (Internal and External) and software development teams to deliver functional requirements and testing of user interfaces and data sources.
• Monitor, audit and analyze activity in business data processing systems for proper data input, coding and interchange of data feeds between disparate source systems.
• Identify, monitor, track and resolve production related system errors.
• Elicit requirements using discussions, document analysis, use cases, scenarios, and workflow analysis on small to medium projects.
• Define and execute test plans on all projects
• Review data in complex formats.
• Participate on project teams, understanding project plans, roles, goals and timelines.

Qualifications

• Associates degree or equivalent work experience.
• 2 to 5 years of related IT experience.
• Working knowledge for Commercial Insurance.
• Demonstrate good judgment in what and how to communicate with a variety of clients and achieve results (strong sense of customer service).
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Demonstrate effective verbal and written communication skills, preparing written business requirements and test plans that are grammatically correct.
• Demonstrate organizational skills while working on multiple project initiatives.
• Demonstrate ability to work effectively with individuals throughout the organization.
• Exhibit objectivity and openness to others views and contributes to a positive team spirit.
• Ability to seek guidance or input from mentors and supervisors.

Additional Company Details

We do not accept any unsolicited resumes from external recruiting agencies.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Job Type: Full-time

Pay: $54,781.96 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Irving, TX: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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