Our client is looking for an experienced KYC Onboarding Supervisor to Assist the head of onboarding to supervise the team and ensure all efforts are aligned and focused on delivering quality throughput of files resulting on complete and timely onboarding of clients.

This role is working for a Global Institutional Brokers, Onboarding Banks, Hedge funds, Trading Firms and other Financial Institutions.

Accountabilities

Review of Customer Due Diligence "CDD" on clients and counterparties, in line with the company's requirement to comply with AML regulations.

• Keep and maintain an audit trail of actions undertaken.

• Assist in the execution of ad-hoc projects as required.

• Escalate issues in a timely manner to operational management and process owners.

• Participate in all mandatory online or classroom trainings on departmental or individual level. • Keep team databases / progress trackers up to date with any developments at all times.

• Perform periodic reviews for clients by confirming KYC data requirements, collecting relevant KYC. • Answer details KYC questionnaires provided to us by clients and accurately and effectively answering questions about our business and any sensitive due diligence questions.

• Work effectively with key stakeholders using strong influencing skills to ensure the mutually satisfactory resolution of key issues and that the respective responsibilities are understood, agreed, and escalated where required.

• Additional / ad hoc duties as required in order to meet the needs of the business.

• Complete file reviews (KYC, account opening documentation, admin) and sign off Low and Medium risk accounts
• Ensuring files are compliant with appropriate regulation and in line with firm’s policies
• Ensure that appropriate client documentation is issued to all new customers and in accordance with local regulatory and any exchange requirements
• Acting as point of escalation for the onboarding teamEnsure that complete records of all customer documentation are maintained
• Timely escalation issues/developments
• Facilitating quality assurance feedback sessions with Financial Crime team
• Assist with projects, on ad hoc basis as assigned by the Head of Onboarding
• Assist with the implementation of changes within the department (regulatory, operational) and always endeavour to streamline processes and procedures for a better client experience

Essential:Skills & Experienced Required

KYC experience of 5 years+
Onboarding experience of 5 years+
Work collaboratively in high pressure environment