Supervises staff performing laboratory support services, for 1-2 labs. Staff performs work such as phlebotomy, specimen collection, labeling, glass washing, processing and delivery. Responsible for meeting quality assurance standards as defined in the laboratory operating procedures.

• Supervise the duties of Hospital Lab Technician I, and Hospital Lab Technician II Phlebotomists. Assist with managing and supervising Hospital Lab Technician I, Hospital Lab Technician II, and Hospital Assistant 2 in Central Processing when needed.
• Provide instruction related to tests, billing. And information result inquiry and reporting, courier service, etc.
• Act as an ongoing liaison between the laboratory and all non-hospital sites submitting specimen. Follow-up problems related to all aspects of the client and laboratory relationship.
• Monitor freezers and refrigerators temperature daily.
• Monitor supplies according to phlebotomy needs.
• Resolve problems associated with the phlebotomy section.
• Monitor attendance, accurately record sick leave usage, and tardiness. Arrange replacement coverage when a schedule employee is unable to work.
• Ensure employees are notified about changes in laboratory procedures.
• Maintain the weekly workstation rotation schedule.
• Review and conduct performance evaluations on HLTs.
• Participate in screening applicants for jobs and provide input in selection process.
• Perform additional duties, project, and/or special assignments when requested.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)

Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

• Graduation from high school and/or a General Education Diploma and 3 years of clinical laboratory experience or a combination of education and experience, and knowledge and abilities essential to the successful performance of the duties assigned to the position
• Bachelor’s degree in related area and / or equivalent experience / training
• Knowledge of laboratory processing concepts, procedures, processes, and equipment
• Knowledge of relevant industry, health and safety, federal, and state regulations
• Knowledge of human resources management practices and policies
• Ability to lead and mentor staff effectively
• Ability to manage multiple priorities and meet deadlines
• Demonstrated effective oral and written communication
• Skill using laboratory information system and business software
• Skill performing data checks
• Ability to evaluate issues and identify solutions
• Strong interpersonal skills to develop and maintain cooperative working relationships
• Strong customer services skills.
• Highly proficient with standard Microsoft office programs, including Outlook, calendar management, Word and Excel
• Ability to run analytical reports and to summarize data
• Solid working knowledge of Adobe Pro, Visio, and Power Point
• Maintain high level of accuracy and attention to detail.
• Excellent organization skills, ability to work independently without immediate supervision, and ability to work successfully with others to coordinate and perform multiple project and tasks while juggling multiple deadlines and competing priorities to complete projects within agreed time frame
• Excellent interpersonal and customer relations skills and able to successfully interact with multidisciplinary team members and the public
• All communications are conducted in a professional, courteous, and helpful manner
• Remain courteous and organized under pressure
• Prior work experience handling confidential information with discretion and tact, and in compliance with HIPAA requirements
• Excellent writing and editing skills with and overall successful verbal and written communications skills, and accuracy with numbers, statistics and analysis
• Ability to exercise professional judgement in handling sensitive and confidential issues with discretion
• Knowledge of medical terminology and excellent spelling skills
• Proven record of reliability and attendance
• Able to speak and write English clearly
• This position requires flexibility to orient and work at all UCSF Medical Center locations

• Previous experience in healthcare, clinical or research environment preferred

• Certified Phlebotomy Technician (CPT I ) certification

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Health

004583 LAB PROCESSING SUPV 1

Allied Health, Clinical Labs

99 - Policy-Covered (No Bargaining Unit)

Career

100%

Mount Zion (SF)

Days

8 Hours

Monday-Friday