Job description

Hi,

Hope you are doing good. I am Ayush working with Soho Square Solutions. I have the open requirement for the mentioned position. Please let me know if you are interested. If interested, kindly provide me your updated resume with the best time to reach you and the expected pay.

Conduct and maintain inventories of client systems • Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers • Manage On-boarding, retirement and relocation of equipment • Implements Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc. • Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner • Ensures adherence to client’s corporate policies through periodic reporting and compliance programs • Acts as the technical support contact for instrument vendor • Repairing and troubleshooting instrument related computers and escalating issues to the client infrastructure teams • Provides technical support for new system validations and change management efforts • Create and maintain a physical inventory of lab equipment, PC’s, software and any other information specified by the client • Submit weekly Engineer reports to the team lead by COB on the last business day of the week • Acts as client Liaison for software/hardware related inquiries • Participate in client team meetings • Provides support across all PerkinElmer Enterprise practices as required • Act as the technical expert to handle escalations and be a mentor to junior team members Provide back up to team leads as required • Additional Job Description Critical Skills: • Excellent customer service skills complimented by an ability to listen to and interpret client requests. • Ability to troubleshoot complex technology issues. • Strong verbal and written communication skills. • Ability to identify, track and complete tasks for multiple projects under prescribed timeframes. Basic Qualifications: • Bachelor’s Degree or relevant industry experience. • 5 plus years’ experience in lab IT or regulated IT environment Preferred Qualifications: • A proven self-motivational work ethic with the ability to work independently, manage time and schedule workload to meet deadlines and customer needs • Excellent analytical and problem-solving skills • Detail oriented and able to follow written documentation for task execution • Must be customer service orientated and believe in teamwork, collaboration, adaptability and Initiative • Ability to multitask and support various groups of users • Experience in a validated environment a plus. Experience working in GxP, ISO, and FDA compliant facilities a plus EnteredNameComment02/22/2023 01:32 PMLaurel Levinetypical lab IT experience doing things like desktop support, but has worked in a lab environment who knows what validated systems are and has worked in a gmp environment, 5+ years’ experience overall. Possible temp to perm. Looking for candidates with User administration, GxP experience, Mfg/QC experience

Best Wishes & Regards,

Ayush Goyal

SOHO SQUARE SOLUTIONS

106 W 32 Street #108 New York, NY 10001, USA

1 University Ave, Toronto, ON M5J 2P1, Canada

Ph. +1 646-569-9640| Fax. 718.923.6084

Web. www.sohosquaresolutions.com

Job Type: Full-time

Salary: $40.00 - $55.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Sacramento, CA: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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