Job description

TITLE: Lead Host
LOCATION: Food and Beverage
STATUS: Full-time
SCHEDULE: Schedules vary based on business levels

• Year-round, full-time position, pay is dependent on skill set and experience.

SUMMARY
As a lead host or hostess you will create amazing dining experiences by warmly greeting and seating guests, using names when possible, and maintaining a smooth operation through the use of a waiting list. You'll oversee the host desk and hosts while ensuring the guests are receiving impeccable service.
WHAT YOU WILL DO

• Training hosts
• Ensuring hosts follow procedures
• Graciously great and seat guests
• Adjust flow of guests with a waiting list
• Call out name and party number when table becomes available
• Once guests are seated, gently pass out menus and state who their server will be
• Review each table for proper presentation before guests are seated
• Talk with guests to ensure they are satisfied with their dining experience
• Respond to complaints and help resolve issues with appropriate team members
• Assist bussers and/or servers when appropriate
• Communicate with servers and managers
• Thank guests as they exist the restaurant

WHAT YOU WILL NEED DO GET THE JOB DONE

• High School Diploma or equivalent
• Restaurant experience is a plus
• Must be at least 18 years of age for am shifts
• Must be at least 21 years of age for pm shifts
• Food Handler Permit and Alcohol Certification
• A positive attitude and ability to work well under pressure
• Exceptional grooming habits

WORK SCHEDULE

• Shifts vary, primarily day shifts.
• Weekends and holidays required, depending on business levels.

WORKING CONDITIONS

• Travel to Snowbird Resort
• Must be able to lift 25 lbs
• Must be able to stand for long periods of time
• Shifts may vary from early morning to late evening

WHY WORK HERE

• Ski pass and comp ticket benefits
• Discounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employees
• Available medical, dental, vision and accident insurance – benefits are available based on position and are subject to change
• 401k
• Discounts with Powdr partners
• Free transportation to work: UTA Buss and Rideshare Vans, Canyon Transportation vans and Employee Blue Shuttles

WHO WE ARE
Snowbird is a world-renowned resort just 6 miles up Little Cottonwood Canyon. Here, winter enthusiasts experience all types of mountain terrain which can be enjoyed by every level of skier and snowboarder. Guests can sharpen their skills at our topflight mountain school, go for a backcountry snow-cat tour or enjoy an exhilarating Heli-ski adventure. Snowbird offers 4 hotels, 15 restaurants, conference facilities, summer activities, Oktoberfest and a full-service spa, all surrounded by spectacular granite peaks - making Snowbird a world-class destination.
Snowbird’s ambition is to provide unique big mountain experiences that grow the committed Snowbird family. This includes both our team members and our guests. By helping everyone experience what makes Snowbird unique and special, the environment, the mountain, the canyon and the people. In this way they make memories for a lifetime, “memories that match our mountain”.
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. We require all candidates that receive and accept employment offers to complete a background check before being hired and comply with our professional appearance, drug & alcohol, and employee conduct policies.
birdjobs

Licenses & Certifications
Preferred

• Food Handler's Permit

Job Type: Full-time

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