At Discovery Behavioral Health, we know the best way to predict the future of healthcare is to create it. As a member of our growing team, you will have a voice in the creation of life-changing programs and treatment centers nationwide. Working collaboratively with the best and the brightest in our industry, you will be part of an innovative team of professionals committed to generating positive and remarkable outcomes for the clients we serve. If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you’ve come to the right place. Because we put clients first, it is our honor to support and reward those who serve them.

If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you’ve come to the right place. Because we put clients first, it is our honor to support and reward those who serve them.

Discovery MD & multi-clinic practice is looking for a Lead Receptionist to join our fast-growing company. Discovery MD prides itself with its close culture, clinical excellence, while focusing on helping patients sustain their mental health wellness goals and bringing a new sense of hope to those that are suffering.

Responsibilities:

• Greeting patients professionally both in person and on the phone.
• Answering patient calls, and voicemails in a friendly prompt manner
• Confirming patient follow up appointments, sending reminder virtual appointment information as needed
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Comforting patients by anticipating anxieties and effectively answering questions
• Notifying providers of patient arrivals
• Updating patient records and following all protocols in regard to insurance verification
• Collecting patient copays and scheduling follow up appointments
• Maintaining office inventory and equipment by anticipating supply needs
• Train all new receptionist that are hired
• Assist with interviews for receptionist
• Coordinate the activities of front desk team
• Assign duties and tasks to front desk team when needed
• Maintain appropriate staffing coverage for all locations
• Work closely with billing partner to resolve past due balances
• Assist on assigned duties by practice manager

Compensation Range: $17-22/hr
Compensation will be dependent upon geographic region, education, and experience

• High school diploma or GED required
• Behavioral or psychiatric office experience preferred.
• Experience with electronic medical records systems preferred.
• Excellent communication skills and customer service
• Organization and time management skills
• Detail oriented
• Highly dependable
• Team player that works well with others

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.