Job description

Position: Linehaul Dispatch Supervisor

Job Description:

Forward Air, Inc. is seeking a capable and career oriented Linehaul Supervisor to lead our East planning team. The ideal candidate will supervise and coordinate all planning functions within the region. This individual would be responsible for providing their team with great leadership and development while promoting best-in-class service to our customers and fleet. In addition, he/she will provide on the job training, performance feedback, and disciplinary actions if/when necessary.

Core Responsibilities & Duties:

• Direct and supervise hourly linehaul staff to ensure that the Linehaul plan is executed effectively
• Monitor daily freight volumes by lane and quickly identify available capacity if volume is projected to exceed capacity
• Ensure trailer levels are maintained to meet anticipated needs based on projected business levels
• Communicate clear performance expectations to ensure a high-performance work environment and provide specific, balanced, and timely coaching to reinforce and encourage high performance and promote a culture of teamwork
• Communicate and coordinate with Independent Contractors, Field Operations, Regional Peers, and Sales, to best manage cost and utilization
• Ensure that all necessary dispatch information is entered into the system in a timely fashion
• Maintain a working knowledge of HOS regulations and legal transit times
• Maintain knowledge of company safety policies and procedures, escalating linehaul safety events to the safety director when appropriate
• Watch for exceptions on shipments in transit and troubleshoot issues to prevent service failure
• Other duties as assigned

Qualifications:

• Team first mentality. More “We” less “I”
• Teacher/Coach. Everyone remembers the one(s) who made a difference. Heavy emphasis on team & regional development
• 1+ year of experience in a supervisory role preferred
• Transportation experience preferred
• Experience with Microsoft Office
• AS400 experience is preferred
• Strong attention to detail
• Excellent organizational and time management skills
• Ability to problem-solve
• Ability to work within a team environment as well as individually
• Ability to multitask and prioritize workflow
• Strong interpersonal and communication skills, both verbal and written
• Ability to maintain professional communication and project a positive company image to the public

Forward Air is an Equal Opportunity Employer

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• Day shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Groveport, OH 43125: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Preferred)

Work Location: In person

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