Long Term Care Ombudsman Program Trainer

Full Time
Wake County, NC
Posted
Job description

About the Division of Aging and Adult Services (DAAS):
The Division of Aging and Adult Services (DAAS) is responsible for State oversight of the 100 county departments of social services' (DSS) aging and adult social services programs and two Special Assistance benefits programs..

The Division of Aging and Adult Services works to promote the independence and enhance the dignity of North Carolina's older adults, persons with disabilities and their families through a community based system of opportunities, services, benefits and protections.

About NC Department of Health and Human Services:
The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.

Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Visit website for State Benefits

RECRUITMENT RANGE: $50,357 - $54,000 NC15
23-04893 / 65036800

Coordinate and conduct training across the state for current CAC members and those newly appointed and designated. The individual will assist the SLTCO and state-level ombudsmen in the development, planning, and delivery of materials to all representatives of the Office. They will also be responsible for the evaluation of training materials and methodologies and making recommendations for improvements.

Knowledge, Skills and Abilities / Competencies

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified applicants must document on the application that they possess all of the following:

  • Working knowledge of Long-Term Care Ombudsman Program
  • Experience in designing and presenting training materials to a variety of audiences
  • Proven track record in public speaking, presenting and facilitation skills
  • Knowledge and experience in working with multiple virtual training platforms such as WebEx and Got to Meeting
  • Experience and proficiency in Microsoft applications
The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience Requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application (additional statement below). Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities.

Minimum Education and Experience Requirements

Master's degree in a discipline relative to the program from an appropriately accredited institution and three years of related experience; or Bachelor s degree in a discipline relative to the program area from an appropriately accredited institution and five years of related experience; or an equivalent combination of education and experience.

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