Loss Prevention Supervisor
Job description
Job Summary:
To deliver a great customer experience while providing a safe environment and ensure the safety of all Company assets; to protect Company assets within assigned stores through detection of Customer, Vendor, and Associate theft through direct observations and CCTV surveillance.
Minimum Required Qualifications:
The minimum required qualifications for this position include, but are not limited to, the following:
· Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
· Ability to stand/walk for the duration of a scheduled shift.
· Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.
· Ability to tolerate dust and cleaning agents during routine housekeeping duties.
· Ability to work in varying temperatures.
· Ability to travel to various store locations, if applicable.
· Ability to interact with Customers in a friendly and helpful way.
· Ability to work cooperatively with others.
· Ability to work all assigned work schedules and comply with all time and attendance policies.
Essential Job Functions:
Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following:
· Utilize Company Loss Prevention reporting and applications (i.e. Lane Hawk, Smart Store) to identify and minimize potential loss and shrink.
· Detect and apprehend Customers, Associates, and Vendors for theft in a professional manner in accordance with Company policy, by specific directions of Company Management, and legal requirements in order to protect assets.
· Represent the Company in criminal actions as result of apprehensions made.
· Participate in special investigations when assigned.
· Bring loss vulnerabilities existing in any assigned store, along with recommendations, to the attention of Store Management.
· Be knowledgeable and understand all departmental procedures within the Company in order to be able to detect policy violations.
· Coordinate own activities and functions to obtain maximum productivity and efficiency.
· Observe security standards by staying alert and being aware of Customer actions and behavior; report to Store Management any abnormal behavior.
· Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 50 lbs.
· Maintain the security of auxiliary doors and entrances.
· Maintain good communications with Associates and Store Management throughout the Company.
· Notify Store Management of personnel situations or policy violations having an adverse effect on store operating performance or of situations requiring disciplinary action.
· Understand operation of cash register and follow all cash handling procedures.
· Greet all customers and provide them with prompt, courteous service and assistance.
· Be knowledgeable about location of items in store.
· Understand and adhere to Company shrink guidelines as relates to store operations.
· Maintain a clean, neat, organized and safe work/shopping environment.
· Dress and groom according to Company policy including uniform, name badge and hat or hair restraint requirements.
· Observe shift operating hours at all times as scheduled or assigned by the store manager.
· Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations.
· Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacture’s label instructions for the safe and proper use of all chemical products.
· Assist in training personnel when required.
· Complete all applicable training programs.
· Maintain punctual and regular attendance.
· Work overtime as assigned.
· Work cooperatively with others.
· Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines.
·Must have reliable transportation
· Perform other duties as assigned.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
Ability to commute/relocate:
- Nutley, NJ: Reliably commute or planning to relocate before starting work (Required)
Education:
- Associate (Required)
Experience:
- 7-10 years retail (Required)
Work Location: In person
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