Job description
Facilities Tech II
At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment, customer care and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together.
Radial, the leader in omnichannel commerce technologies and operations has an exciting opening for a Facilities Tech II. Radial’s omnichannel solutions use cutting-edge technology and analytics to optimize the e-commerce end to end processes reducing costs for our customer while enhancing the consumer experience.
Role Summary:
The Facilities Tech II is responsible for performing, with minimal guidance, audits, troubleshooting, repair, and preventive maintenance of automated material handling system components within the Fulfillment Center. The tech represents and follows outlined company guidelines for general work practices and performs assigned duties in accordance with proper safe work practices. The Facilities Tech II takes initiative to coordinate maintenance activities to ensure the safe and satisfactory completion of all tasks. The Facilities Tech II will assist Facilities Tech III with the product flow and operational goals to effectively support the Fulfillment Operations.
Responsibilities:
- Assists other Technicians and/or Mechanics in the repair and maintenance of equipment Diagnoses mechanical and electrical problems using technical drawings and diagnostic tools.
- Responsible for performing, independently or with minimal guidance, audits, troubleshooting, repair, and preventive maintenance of automated material handling system components within the Fulfillment Center.
- Must have experience with 3 phase systems up to 480VAC including repair, installation and maintenance.
- Performs preventive maintenance and repairs on equipment according to safety and quality procedures.
- Provides resolutions to mechanical, technical/controls issues.
- Troubleshoots and repairs key components for the Fulfillment Center
- Participates in cleaning the conveyor systems and maintenance area as appropriate
- Completes work orders, other written or computer-based documents according to established procedures.
- Working at heights of 40ft or more will be required.
- Assists with maintaining inventory of company supplied tools.
- Must be willing and able to be certified on powered industrial equipment.
- Performs general facility maintenance such as light bulb replacement, office furniture relocation, plumbing, electrical repairs, etc.
- Other duties as instructed by supervision/management.
- Adept at analyzing and resolving mechanical and technical issues
- Excellent hand and eye coordination skills
- Ability to read, recognize, write, and follow applicable numbers and directives (verbal and written) in English
- Command of basic math skills to ensure accurate inventory
- Ability to maintain a flexible schedule including holidays and weekends as necessary
- Command of safety procedures (including lock-out/tag-out)
- Frequent bending, lifting, walking, pushing, pulling of freight, standing for long periods of time
- Sometimes working in extreme temperatures
- Safely utilize manual and electronic operated equipment to transport cartons or other items by means of pushing, pulling, lifting, or carrying
- High School Diploma or GED preferred. Will also consider experience and/or military service.
- 3-5 years of related experience in mechanical troubleshooting, technical troubleshooting, maintenance and/or installation is required.
- Must possess visual acuity to read fine print as needed, hear, and understand verbal instructions.
- Must possess capability to walk or stand for extended periods of time, able to lift up to 75 pounds, able to push or pull carts of up to 200 pounds.
- Must be able to climb stairs. Must be able to bend, stoop, kneel and grasp products.
- Strong electrical background, knowledge of low voltage controls and PLC. Required prior experience and/or working knowledge of:
- Conveyor and/or sortation
- Strong mechanical troubleshooting Solid electrical troubleshooting Solid controls troubleshooting
- Preventative/predictive maintenance Modification and upgrade support Installation
- AAS in an Engineering related field or experience in lieu of degree
- Certificate(s)/License(s) in related fields such as Journeymen or Master Electrician, CMRP and/or CMRT, etc.
- Ability to troubleshoot Programmable Logic Controllers (PLCs) and external Input/output (I/O) devices
- CMMS experience.
- Preferred prior experience and/or working Knowledge of Allen Bradley and/or Siemens products
- Network troubleshooting a plus.
- Proficient with MS Office applications (Word, Excel, and Outlook).
- Experience working with and managing outside vendors, customers, and business partners
- Prior working knowledge of current building vendors, software, platforms, and systems desired
- Previous industry-based experience.
- This position is not remote.
- Travel is not required.
Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing hroperations@radial.com . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.
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