*2 positions available*

Full time
Open ended

The closing date for applications is midnight on Tuesday 03 January 2023
Interviews are expected to take place on Wednesday 11 January 2023

There is an expectation that work will be undertaken in the UK.

This role will require a Basic Disclosure check. An offer of employment will be subject to a satisfactory outcome of this process.

This role may be eligible for sponsorship depending on candidate circumstances SOC code 5314.

The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.

Estates & Campus Services, Property Management Division is seeking to fill the position of ‘Maintenance Technician: Multi-skilled (Mechanical/Plumbing). This role sits within the Operations and Maintenance team who have responsibility for the maintenance and upkeep of the University Estate, including building fabric, electrical and mechanical building services and hard landscaping such as roads and footpaths.

The Maintenance Technician: Multi-skilled will play a key role within the Operations and Maintenance team, working in a fast paced and dynamic environment that goes with a broad customer base, round the year business and a large estate. The maintenance team’s remit is broad and varied undertaking planned preventative and reactive maintenance across the University estate on and off campus. This includes attending to over 17,000 requests for work from students and staff each year.

Reporting to the Maintenance Supervisors, the role holder will undertake planned preventative maintenance on building fabric including responding to reactive repairs. The multi-skilled Maintenance technician is responsible for delivering a responsive and efficient service to all customers of the Property Management Division

The in-house maintenance team is supplemented by external term and service contractors as required. Contractors are also employed to undertake specific pieces of large-scale maintenance work and projects.

Special Conditions

• This post will require the post holder to work across the University Estate, accessing all plant areas which may include working at height or in cramped/awkward spaces
• Occasional out of hours working to support key University events
• Need a current driver’s licence
• Participate in a backshift rota
• Working outside in periods of inclement weather

The following duties are not intended to be exhaustive but highlight a number of tasks and accountabilities which the post holder will be expected to fulfil. The post holder will be expected to undertake building services planned preventative maintenance and repair works across the University estate in the most cost effective and efficient manner supporting the University core services and ensuring that value for money is achieved overall.

The main duties and responsibilities of the post are:

• Undertaking engineering (HVAC/mechanical and plumbing) maintenance, repair and installation works as required by supervisors or management including soldering, brazing and minor welding type duties
• Responding quickly to priority tasks, undertaking fault diagnosis and repair ensuring that all work is completed to a high standard in a timely manner i.e. first time fix
• Undertaking minor project works as required
• Replacing or cleaning of filters as required
• Carrying out minor painting/ joinery duties as required and associated with specific relevant tasks i.e. brush hand duties, making good walls, removal of panelling to allow access to pipes and to enable and fully conclude works in an efficient manner
• Ensuring that all work carried out complies with relevant risk assessments, safety legislation, University safety policies and procedures and all applicable regulations/ bye laws, Approved Code of Practice’s and good practice guidelines
• Ensuring that all appropriate documentation such as risk assessments, time sheets, repair advice slips etc. are completed correctly, on time and in a tidy manner and recommending any changes to risk assessments as necessary within the specific field of knowledge
• Ensuring that the workshops and work areas are kept clean, tidy and free from hazards at all times
• Identifying proactively and reporting to Supervisors/management any potential systems within the trades sphere of expertise that could benefit from upgrading
• Identifying and proactively reporting any potential hazards or defects that may be identified on a day-to-day basis
• Assisting other in-house staff as required by supervisors or managers
• Undertaking any duties as necessary to support key University events
• Assisting in site consolidation training for new members of staff including agency or contractors and sharing local knowledge
• Assisting other in-house staff as required
• Undertaking any training or any other duty as deemed necessary by supervisors/management
• Assisting in emergency reactive works including snow clearing and flood & drainage clearance

• The successful candidate will be highly motivated, forward looking and have completed a recognised apprenticeship (core trade mechanical/plumbing)
• Have extensive knowledge and be able to demonstrate experience of working in the field of building services maintenance and repairs within a dynamic and fast paced environment
• Have extensive knowledge and experience of HVAC, mechanical and plumbing maintenance, installation and repair works
• Be strongly focussed on customer service delivery always aiming to exceed expectations and deliver a positive customer experience
• The ability to interact with customers to the Property Management Office in a courteous and efficient manner
• Good written skills including the ability to produce written reports e.g. complete backshift logs
• Ability to work well as part of a team or on own initiative
• Understand personal and team responsibility under Health & Safety legislation and undertake risk assessments for daily tasks
• Contributing as appropriate to ensure a positive safety culture within the team
• Understanding of all building fabric related trades with the ability to quickly develop and learn new skills
• Basic knowledge and understanding of Outlook, Word and Excel and other IT based packages including the ability to adapt these as required into new working processes or procedures to ensure overall efficiency of the team

• Knowledge/ understanding of electrical systems
• Be able to demonstrate a flexible and positive approach, finding innovative solutions to challenges
• Recognised working safely training

The role holder will be required to evidence that they can meet the qualities associated with the following behavioural competencies, as detailed within the AUA Competency Framework.

The Estates & Campus Services directorate comprises three main areas - Property Management, Facilities and Safety, Environment & Continuity and has responsibility for the longer-term development, maintenance and day to day operation of the buildings and grounds which support and add value to the core activities of the University. This involves providing professional, customer-focused services spanning the following activities with a view to maximising value and efficiency and ensuring that the quality of the estate contributes to the University’s overall reputation:

• Development of the estate in line with the strategic priorities of the University
• Maintenance of the building fabric, services and grounds
• All legislative requirements
• Energy management
• Grounds and sports facilities maintenance
• Security and the management of car parking
• Provision of reception and lost property services
• Safety, business continuity and environmental sustainability

Ranked among the UK’s 40 best universities in the Complete University Guide, the University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society – and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021). Interdisciplinary in its approach, Stirling’s research informs its teaching curriculum and facilitates opportunities for knowledge exchange and collaboration between staff, students, industry partners and the wider community.

The University of Stirling is ranked among the top 20 UK universities for student satisfaction (National Student Survey) and top 10 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.

More than 17,000 students study with the University of Stirling globally, with over 120 nationalities represented on its scenic central Scotland campus alone. The campus – also home to 1,700 staff – has its own loch and castle, and a recent multi-million-pound redevelopment has delivered modern, flexible, and digitally connected study and social spaces at the heart of campus, including enhanced student support and retail and catering outlets.

The University has twice been recognised with a Queen's Anniversary Prize – the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019). Stirling is Scotland's University for Sporting Excellence and its recently redeveloped world-class facilities provide the perfect training environment for the University’s sports scholars – many of whom compete at the highest level, including at the Olympics and Commonwealth Games – and for students, staff, and the wider community.

As a signatory to the £214 million Stirling and Clackmannanshire City Region Deal, the University is driving productivity and inclusive growth across the Forth Valley, and beyond. Through pioneering collaborative solutions to global challenges, researchers are putting innovation, skills, and partnership at the heart of a sustainable economic recovery.
www.stir.ac.uk @stiruni