Manager, Merchandising Operations - Ridgefield Park, NJ
Full Time
Ridgefield Park, NJ 07660
Posted
Job description
Position Summary
Making the future is everyday life at Samsung. We’re seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset – better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.
Reporting to the Senior Channel Manager, the Manager of Merchandising Operations will be responsible for the planning, implementation, maintenance, and tracking of Samsung’s retail initiatives in the mobile category. This individual will be a key member of the Retail Channel Operations team, positioning Samsung as the leader in retail by delivering best in class customer and shopper experiences.
Role and Responsibilities
.Responsibilities
- Develop, implement, and maintain merchandising strategies for Samsung’s retail initiatives in assigned channel to ensure best in class retail experience
- Work cross-functionally to create innovative retail concepts to drive customer awareness and engagement in store
- Guide merchandising planogram development in partnership with sales and product teams to optimize sales across product categories
- Own planning and implementation of all display units, visual merchandising elements, device security, and retail graphics across multiple store layouts.
- Coordinate internally and externally for on device digital content and customization as needed
- Tightly project manage the development and execution for all product launches and retail experience launches for the carrier customer
- Effectively communicate merchandising plans and strategy to the field sales team and carrier account team to ensure alignment across the organization
- Track ROI and KPIs for all retail projects
- Develop and maintain strong relationships with multiple cross functional teams, carrier account team and the customer
- Oversee status of all budget and vendor requests by working with the project manager and internal teams to ensure timely approvals
Skills and Qualifications
Qualifications & Skills
- High School Diploma or equivalent with 8 + years of directly related experience or
- Bachelor’s degree in Business, Marketing, or related field or equivalent work experience
- 6+ years’ experience in project management and operations for retail organization. Wireless industry a plus.
- Strong experience managing complex projects and details & meeting deadlines for multiple concurrent projects.
- Experience and understanding of the consumer journey, trends and insights
- Demonstrated success in working on cross-functional teams with the ability to influence peers and others in order to accomplish objectives of multiple projects
- Excellent organizational skills to be effective and efficient. Meticulous attention to detail for production schedules/timelines and accurate communication of relevant information to both internal and agency partners.
- Ability to make informed recommendations on a thorough understanding and analysis of organizational and business objectives
- Customer focused with ability to objectively assess opportunities and adjust to customer changing needs
- Experience regularly engaging with Leadership Levels
- Must have experience in developing presentations using a variety of PC applications, including word processing, spreadsheet, and presentations.
Necessary Skills & Attributes:
- Develop and maintain excellent working relationships with all assigned levels within and outside the company.
- Plan, organize, and prioritize multiple assignments and projects.
- Review detailed product development, marketing documents and media materials as needed.
- Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels.
- Work independently and in a team environment in order to achieve customer business objectives, personal and team goals and complete assignments within established time frames and specifications.
- The ability to develop tasks and work assignments, based on sometime vaguely defined objectives.
Physical/Mental Demands and Working Conditions:
- The position requires the ability to perform the essential duties and responsibilities in the following environment:
- Work is generally performed in an office environment.
- Operate a computer keyboard and view a video display terminal 50% of work time, including prolonged periods of time.
- The movement and transportation of equipment, most of the time under 25 pounds.
- Performs work under time schedules and stresses which are normally periodic or cyclical, including time sensitive job stress, fatigue, unpaid over-time, intellectual challenge, constant technical data feedback, language barriers, and business management stress.
#LI-CB1
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
- Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
COVID-19 Vaccine Mandate
Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
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