Introduction

Managers thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Manager of Practice Management for our Tulane Medical Center team where excellence creates excellence.

Benefits

Tulane Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare? Apply for our Manager of Practice Management role today!

Job Summary and Qualifications

The Practice Manager directs and supervises the day-to-day functions of assigned clinics in the market/division in accordance with federal, state, and local standards, guidelines, and regulations. The Practice Manager is responsible for carrying out all established policies. Performs all other duties as assigned.

• Responsible for planning, developing, organizing, implementing and directing the day-to-day functions of the clinics and its programs and activities.
• Implementation of written policies and procedures that govern the operations of the clinics.
• Conducts performance evaluations for staff positions.
• Interprets the practice’s policies and procedures to employees, patients, family members, government agencies, etc., as necessary.
• Reviews the practice’s policies and procedures periodically, at least annually, and makes recommendations to assure continued compliance with current regulations.
• Consults with Director and staff concerning practice operations, problem solving and service improvement.
• Makes written and oral reports and recommendations to leadership concerning the operations of the clinics.
• Maintains an adequate liaison with patients.
• Ensures that public information describing the services provided is accurate and fully descriptive.
• Reviews and develops a plan of correction for deficiencies noted during survey inspections and provides a written copy of such plan to leadership.
• Makes routine inspections of the practices to assure that established policies and procedures are being implemented and followed.
• Maintains a good public relations program that serves the best interest of the practice and the community alike.
• Maintains an excellent working relationship with the medical profession, providers, and other health related facilities and organizations.
• Assists in setting the tone and atmosphere of the practice and creating a Healthy Work Environment.
• Assumes the administrative authority, responsibility and accountability of directing the activities and programs of the market/division.
• Responsible for development and maintenance of practice budget.
• Recruits, interviews, selects, and hires practice personnel, supervisors and staff members.
• Reviews and checks competence of work force and makes necessary adjustments/corrections as instructed by leadership.
• Assures that an adequate number of appropriately trained professionals and personnel are on duty at all times to meet the needs of the patients.
• Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”.

What qualifications you will need:

Education:

• Bachelor’s Degree required. Exception made for TMC incumbents. Masters preferred (MHA/MBA).

Experience:

• Healthcare (practice management or hospital setting) operations experience required (minimum of 2 years- Master’s degree may be considered in lieu of experience). Demonstrated past success in a leadership role (minimum of 2 years) required.

Special Qualifications:

• Must be able to successfully complete established competencies for the position within designated probationary period.
• Past experience in leading teams in multiple sites and /or greater than 20 + FTE highly desirable.

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

Tulane Medical Center is a 235+ bed teaching, research and medical center serving the greater New Orleans area. Tulane Medical Center has been named a World’s Best Hospital by Newsweek in its 2019 listing of the top medical facilities. Of the 1,000 hospitals listed in the report, Tulane Medical Center is one of just 250 World’s Best Hospitals found in the United States. We were the only hospital in southern Louisiana on the list. At Tulane Medical Center, our mission statement reminds us that above all else we are committed to the care and improvement of human life. When we speak of our mission, we usually think about our dedication to patients and their families and our commitment to them. We are equally committed to our employees. You are part of an organization with a long history of compassion and service to patients. The degree to which we as an organization can provide quality healthcare service is highly dependent on how well you are able to perform your job.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a Manager of Practice Management. Unlock your leadership potential with HCA Healthcare.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.