Job description

About the Organization
Senior Resource Association (SRA) is a 501 (c)(3) non-profit organization that provides services to support and advocate for independence and dignity of older adults throughout Indian River County. Our organization was established in 1974 to provide services and programs that promote an active, healthy, and independent lifestyle for older adults. We provide and manage the Meals on Wheels of Indian River County programs, Adult DayAway programs, In-Home Services, and Transportation for seniors and their families. With two locations in Vero Beach and Sebastian, SRA operates the only state-licensed Adult DayAway programs in the County. Our goal is to keep seniors healthy and in their own homes for as long as safely possible. Due to memory loss, brain injury, food-insecurity, and/or lack of socialization, all families have a special need for their loved one that leads them to Senior Resource Association. SRA is recognized as the lead agency in Indian River County for homebound and community-based services for seniors and adults aged 18 and older.

In addition, SRA is the county-designated public transportation provider. Our fixed-route buses provide service along 15 routes throughout Indian River County, and part of St. Lucie County. Our demand-response service picks up the elderly and disabled at their specified origination point and takes them where they need to go in the community.

Senior Resource Association is an Equal Opportunity Employer and is committed to providing a workplace that is non-discriminatory and affords equal treatment to all and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more details, visit www.SeniorResourceAssociation.org.

Title: Meals on Wheels Manager

Position Summary:

Reporting to the Director of Adult and Senior Services, the Meals on Wheels Manager is responsible for planning and administering the managerial, operational, fiscal, and reporting components of the Meals on Wheels Department. Manage and perform follow up with staff and clients to ensure adherence and compliance of eligible programs and services. Manage long-term and daily requirements to effectively operate nutritional programs for seniors within the county. Provide direction, training and guidance to Meals on Wheels staff, vendors, and volunteers.

Principal Responsibilities:

These are examples of the type of work performed. Management reserves the right to add, modify, change, or rescind work assignments as needed.

• Maintain and apply current knowledge of governmental regulations required for Meals on Wheels
• Knowledge of local county and area resources
• Ensure services are delivered according to specific program grant requirements and state regulations and are of the quality and quantity to produce desired outcomes
• Supervise and provide leadership to the Meals on Wheels staff and volunteers
• Oversee and ensure dietary compliance for all meals, served, delivered, and associated with Meals on Wheels Program
• Work with Volunteer Coordinator to manage MOW volunteer schedules and required s required
• Create and manage annual budgets for all related departments
• Oversee administration of MOW Client assessments/surveys and report results to appropriate staff and/or departments.
• Oversee data entry to support accurate and appropriate documentation on each client and ensure accuracy in software trainings.
• Act as liaison with department vendors; troubleshooting and managing as needed
• Prepares and submits reports to governing agencies and Director of Adult & Senior Services and related parties, as required
• Create and manage annual budgets for all related departments
• Oversee administration of MOW Client assessments/surveys and report results to appropriate staff and/or departments.
• Oversee data entry to support accurate and appropriate documentation on each client and ensure accuracy in software tracking system.
• Participate in staff meetings and in-service educational programs as requested; actively collaborate with cross-functional team, providing feedback and recommendations for enhancing the client experience and achieving the program’s overall goals and objectives.
• In the best interest of the client, coordinate and consult with Case Managers and/or Director of Adult & Senior Services for formal and informal services rendered
• Understand and develop long and short-term goals; prioritize to ensure completion of department work in an accurate and timely manner.
• Serve as backup to other positions and their respective duties as directed by the Director of Adult & Senior Services

Knowledge, Abilities and Skills:

• Proficient knowledge of computers, software, databases and other office equipment. Skills assessment will be required.
• Excellent Customer Service
• Accurate math and computation
• Communicate (listen, oral and written) professionally, accurately, and effectively to interface with people and to complete tasks and assignments.
• Proper handling of sensitive and/or confidential information
• Perform quality work in a fast-paced environment.
• Prioritize multiple assignments, deadlines, and workload to ensure accurate and timely completion.
• Establish and maintain effective work relations within and beyond SRA.
• Professional representation of SRA in community
• Knowledge and understanding of SRA policies and procedures

Other Job Characteristics:

• Sitting, lifting, bending, and carrying up to 20 lbs.
• Level II Background check and eligibility determination with the DOEA

License / Certifications:

• Certified Food Protection Manager
• Valid Driver’s License

Education and Experience:

• Bachelor's degree or higher education preferred.
• 5 years’ experience in kitchen management
• Two years’ experience in either Non-Profit, Social Work, Social Services, Aging Programs, or related fields preferred

Hours, Salary and Benefits

Full-time (40 hr/wk), exempt position with health, retirement, paid time off, paid holidays and other benefits. Occasional weekend and evening work required.

Employment relationships with Senior Resource Association are contingent on pre-employment drug screening and level 2 background check with DOEA employment eligibility.

Job Type: Full-time

Pay: From $58,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• non-profit: 2 years (Preferred)
• Senior care: 1 year (Preferred)
• Kitchen management: 5 years (Preferred)
• Supervising: 3 years (Required)

License/Certification:

• Food Safety Certification (Required)

Work Location: In person

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