Job description
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Job Type:
RegularScheduled Hours:
40Work Shift:
Day (United States of America) Contributes to Winchester Physician Associates’ mission by assisting in the delivery of quality, safe clinical care in the ambulatory setting. This clinical staff position will have an impact on the patient’s experience by facilitating excellent outcomes utilizing a collaborative team approach to patient care and on patient satisfaction by minimizing wait times and ensuring a clean, well-stocked and welcoming environment.Job Description:
QUALIFICATIONS
Education/Experience Required: High school diploma or equivalent required
LICENSES, REGISTRATIONS, CERTIFICATIONS
Required: N/A
Preferred: National Registration of Medical Assistant Certification upon hire (AAMA, CCMA, RMA, NCMA)
LIFE SUPPORT CERTIFICATION REQUIRED: Basic Life Support
JOB FUNCTIONS:
Consistent with the PROMISE principles and inherent in a healthcare environment, employees must be flexible in meeting patients’ and the practice’s needs.
As part of the practice team, this position, medical assistant:
- Identifies, greets, transports and/or escorts patients making the patients feel welcomed and comfortable.
- Takes vital signs (height, weight, blood pressure, pulse, respiration, temperature) and obtains patient history and medication list. Observes patient and documents and reports findings to licensed clinician and/or physician.
- Assists the nurse, physician, and/or other licensed clinician with the patient visit and care.
- Cleans and prepares the exam room or other patient areas between patients ensuring a clean, sanitized and welcoming environment.
- Sterilizes equipment.
- Maintains appropriate supplies and linen both in exam/patient areas and ensures adequate stock is maintained. Orders routine medical supplies. Monitors expiration dates and rotates inventory.
- Prepares, cleans and maintains equipment, addressing issues in a timely manner to ensure availability of equipment and to maximize its useful life.
Acts as liaison with patient assisting them in navigating their patient care and screens providers’ phone calls and other messages/phone calls:
o Answers common, non-clinical/complex questions and escalates questions as appropriate.
o Provides general information regarding the practice within scope of responsibility.
o Documents and researches patient prescription refill requests and forwards to provider using appropriate office protocols.
o Communicates test results, either written or verbally, as directed by provider.
Assists with the maintenance of medical records:
o Files/scans miscellaneous loose reports and materials into medical records.
o For practices that use the service, pulls transcription reports when necessary and places properly in record. Requests stat and other Dictaphone/transcription requests and follows up to ensure timely completion. Escalates and communicates delays that are not within department norms and/or physician or patient care unit’s request
o Based on practice procedure may pull/print and file medical records for scheduled patients and for requests by providers and other practice staff.
o Distributes medical record materials in compliance with HIPAA, legal requirements, state and federal guidelines and practice/WPA policies and procedures which may include electronically via fax, interoffice delivery, mail, and priority mailing
Provides back up or periodic administrative assistance to the practice as needed, including but not limited to:
o Answers providers’ phone calls and routes to appropriate person. Takes clear
Messages, handles requests for information, including researching issue.
o Providing front desk coverage
Greets patients and others timely and in a manner that is respectful and empathetic.- Registers patients, verifies health insurance coverage and demographic information. Collects co-payments, issues receipts, and obtains signatures for necessary forms.
- Schedules patient appointments and collects pre-registration information at the time of scheduling. Reviews and verifies eligibility of insurance. Obtains referrals for specialty care.
- Provides check out desk coverage.
- Schedules follow up appointments and/or provides information about recommended specialists.
- Schedules diagnostic and specialty appointments as directed by the provider or assists patients in navigating to specialists and/or testing appointments. Completes
FLSA Status:
Non-ExemptAs a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
abouteureka.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, abouteureka.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, abouteureka.com is the ideal place to find your next job.