** This position will be eligible for a Float Premium of $1.25! **

Purpose

The Medical Assistant (MA) Float will provide coverage support to all Neighborcare medical clinics, contact center, or various programs located throughout Washington State. This may require traveling to multiple sites on the same day of work. When assigned to a clinic, center, or program, the MA Float performs delegated clinical and or administrative duties providing direct support to primary care providers and direct care to patients. The MA Float may also perform similar duties as a Contact Center Representative responding to clinical and outside provider calls as needed. Work in partnership and joint accountability with other team members to achieve Neighborcare Health’s Mission, Guiding Principles, Service Commitments, and Goals.

Neighborcare Health offers a competitive salary and benefit package: health insurance (med/den/vis), 18+ days of paid time off, 9-paid holidays, retirement with employer match and contributions, STD/LTD, Life & AD&D, professional development, employee assistance program, pet insurance, staff referral program.

In this position you will:

• Travel to Medical Clinics, Contact Centers or various programs to provide coverage daily
• Perform duties and responsibilities with excellence, enthusiasm, great service orientation demonstrating courteous behaviors and mannerisms, and by anticipating medical provider's needs
• Demonstrate flexibility and readily assist other staff members. Maintains a safe and healthy work environment for patients, self and other
• Prepare examination and treatment rooms for use by medical providers by cleaning, stocking and arranging supplies, equipment and instruments
• Review and communicate to medical provider’s appointment schedule to determine patient visit order and solicit special instructions or requests for the day, greet and escort patient to examination or treatment room in a respectful, warm and caring manner. Keep patients, medical providers, and other team members informed of medical provider's status and/or time delays throughout the day
• Interview patient to determine reason for visit; take patient's vital signs, e.g., blood pressure, pulse, respiration, temperature, height and weight; draw blood, administer immunizations, record information in patient's medical record; and report findings to appropriate personnel, according to WAC standard requirements
• Instruct or assist patient in preparation for scheduled procedures, in a caring and courteous manner
• Perform appropriate basic, routine and regular delegated medical functions as directed and within appropriate scope of practice as interred by knowledge, skill level, and Neighborcare Health guidelines (e.g.., vision screening, ear irrigations, hearing tests, hematocrit, tonometry measurements, EKG tests, collecting throat, wound, and sputum specimens, and urine cultures) using appropriate instruments, techniques, and specimen labeling process
• Support medical providers performing routine examination and treatment procedures by attending patient during procedures and providing appropriate supplies and instruments
• Perform routine clerical and reception duties, as required, such as, maintaining departmental logs, answering telephones and taking messages, checking in patients, and scheduling patient appointments
• Perform other duties as assigned, such as assisting in orienting and training new staff members, transporting equipment or patient, and stocking shelves
• Work within scope of practice and according to Neighborcare Health policies. Comply with regulatory requirements and standards of care

Our Ideal Candidate:

• Enjoy working at the top of their scope and partnering with patients, providers and the other team members
• Reliable transportation
• Traveling to various locations throughout the Neighborcare Health system. May require covering multiple locations in one day
• Demonstrated computer literacy for charting and reviewing in the electronic medical record system
• Value team work, problem solving, engagement and adaptability
• Embraces change and practices direct communication
• Ability to work with individuals of varying ethnicities, socio-economic levels, cultures, and sexual orientations

Required qualifications for this position include:

• Completed an accredited Medical Assistant program
• Active WA State Department of Health Medical Assistant-Certification or Medical Assistant - Interim status with the Washington State Department of Health
• Basic Life Saving (BLS)

Preferred qualifications for this position include:

• Prior experience as a medical assistant
• Prior experience in primary care or community health environment
• Prior experience with diverse populations
• Bi-lingual skills

Our Mission

The mission of Neighborcare Health is to provide comprehensive health care to families and individuals who have difficulty accessing care; respond with sensitivity to the needs of our culturally diverse patients; and advocate and work with others to improve the overall health status of the communities we serve.

About our Service Commitments

Our service commitments were created by staff members, leaders, board members and patients. We use these as a guide and expectation for how we treat our patients and each other. You may learn more about our service commitments here, https://neighborcare.org/about-us/service-commitments/

• Serving patients
• Serving each other
• A warm welcome
• Caring
• Respect
• Working together
• Trusting Relationship

About us

For 50 years, Neighborcare Health has been caring for our neighbors with essential medical and dental care, counseling, outreach, health education and more in Seattle, Vashon, and our newest dental clinic in Olympia! Our purpose is to improve health by engaging, educating, and empowering people in the communities we serve. We are looking to hire the best talent to support our culturally diverse workplace and community.

Compensation

The wage range for this position is a Minimum $21.21/hour up to $29.43/hour Maximum.

Compensation will be determined based on years of relevant experience.

Union: Yes

Full job description will be provided during the interview process.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)