Job description

Front Desk Patient Receptionist

Alabama Psychiatry at North Shelby Psychiatric Services is seeking an individual to be the first point of contact for all patients coming to the Helena, AL care center location. This individual must be friendly, courteous, professional and able to meet the individualized patient needs. They must be able to follow organizational standards and workflow and have the ability to speak clearly and distinctly over the phone. They must possess good listening skills to communicate with the patients and staff within the organization.

Job Responsibilities

• Ensure the reception area is clean and ready daily to receive patients.
• Responsible for obtaining, identification, verification and entry of patient demographics.
• Responsible for collecting co-pays and monies from patient at time of check-in.
• Use of an electronic health record daily to perform job responsibilities.
• Comply with all confidentiality policies and HIPAA regulations set before the organization.
• Responsible for scheduling patient appointments and daily reminder calls to patients.
• Responsible for following up on all office no shows and documenting in the system.
• Turn in daily reports to supervisor as requested.

Work Experience

• Minimum of High School Diploma.
• 2-3 years of receptionist work experience.
• Ability to use all Microsoft based applications.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Helena, AL 35080: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical office: 2 years (Preferred)
• Computer skills: 3 years (Preferred)

Work Location: One location

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